locatie

geen lakens, handdoeken, vies bed

Piscine, salle détente, appartement impeccable, parking

Les horaires de la réception qui ne sont pas indiqué sur la plate-forme

Dopo l’accaduto niente

Mi fanno entrare invitandomi ad andare nel parcheggio senza dirmi che potevo mettere la macchina anche fuori, senza dirmi che era a pagamento e senza risarcirmi un danno provocato da un’altra auto nel loro parcheggio sotterraneo, perché non hanno telecamere e si lavano le mani con dei cartelli in cui si manlevano da tutte le responsabilità. Uno schifo, per di più la loro innata antipatia e l’odio per la razza italiana ha contribuito a peggiorare la situazione !

Personnel de l’accueil, parking.

Très sale, mauvaise hygiène, état de délabrement. Très bruyant Prix attractifs mais encore trop chers vu la prestation

The apartment is large with a big balcony.

The toilet smells badly.

Excellent apartment, nice surroundings, efficient and friendly staff overall. Not fully central but quite well located (a few minutes to walk to the waterfront or to shops, restaurants, etc.)

Not much to complain about... The staff forgot to give me the WiFi code (granted, I forgot to ask), then it was too late to get it because the reception is not open 24/7 (reminder: it is an "Apart-Hotel", not a hotel).

nice room with a nice view quite at night.

so we landed late and when we got to the property there was no one to help us they gave us a number to contact but the number was out of service. we had no idea how to get inside the hotel with no keys no information. the staff didn’t explain to me that when i arrive what do i do.? so we waited like an hour to figured out how to get inside the apartment i tried few codes that were sent in my email. with no clue. what they were for. but luckily we managed to find the keys i side the safe. Overall all I was very disappointed with a service and the staff. we paid so much money and got treated this way. the next morning no one contacted us if we arrived safely and if everything was ok. I will not go there again.

convenient clean and good value

all OK

The bedroom was clean, tidy and confortable. Bathroom was the same. Separate toilet. The balcony was nice, staff was friendly and helpful. Secure rooms with shutters. Felt like a home away from home.

kitchen needs improvement, sink had a leaking pipe with lots of Calcium build up. Sofa was a bit dusty and dirty and stained plates. The pool close and the garden was not accessible at night. A blanket

We had 2 bedroom appartment, it was big and comfortable. The staff was helpfull, check in/out was very smooth. 5 minutes walking to the beach and the city center with tons of restaurants. Easy to reach Nice (the bus stattion just in front of the hotel, and it takes 40 minutes to the Nice old town) and Monaco or other cities (the train station is at 7 minutes walking distance).

I have submitted a detailed complaint with Booking.com for a full refund.

We know this apartments very well. This is our 9th stay there. It’s conveniently close to Nice airport, only a 10 min bus ride.

The apartments are in need of updating! We saw some rooms were decorating. Hopefully it would be ready for the season

everything was perfect

nothing

good position and comfortable rooms and friendly staff

The room was upgraded to be near friends. Views from the lounge and terrace were wonderful. The room was very clean and reception staff were excellent. Bathrooms were well appointed and there was a good supply of towels.

A little more information on travel provision in the area could have been given, especially in regard to buses, trams and trains. A sheet explaining how to get these to the airport 3 miles away from the hotel would be ideal, as taxis are very expensive. Giving the links and bus numbers etc would be excellent. There was no corkscrew in the apartment - most French bottles of wine have corks !!!

good location and size of apartments. Friendly staff

The cleaning regime is poor.Our apartment was grubby and hadn’t been cleaned properly. Things were missing and things didn’t work. 3 lights not working as bulbs gone. reported to reception but no action . We have been staying there for 10 years and standard’s have slipped

Location, staff, large space , facilities

Lack of cleanliness

location was perfect. staff we helpful and friendly.

basic but clean

I am going to this hotel 10 years,each time i ask in advance for certain type of room,they confirm i will get that type of room but when i come they give me total opposite of what i asked and after some arguing i manage to get that type of room but why they dont give me it from the beginning when it is available and i ask for it months before arrival?

Good location

Dirty bathroom, room not cleaned during 9 day stay. Staff not very helpful during water shortage.

having a kitchen was great

Our first rooms a/c did not work. It was at the back of the hotel and a wheelchair friendly room - not nice at all. The shower was a flat area and the water was all over the bathroom. We were changed to another room with a better view. This room had 2 bunk beds and a sleeper couch which had a worn our mattress.

Only location

Cleanness, facilities, poor amenities

Pool was great!

For a 1 night stay it was just meh, bordering on bad. I don't want to pay $180 a night and still have to make my own beds and take out the trash. Floor was dirty and the shower was disgusting! AC hardly cooled the bedrooms.