Staff

No complaints everything was perfect

I liked location, breakfast, and staff.

No complaints

breakfast was basic. Eggs, Arepa (basically bread for those of you that have never had it), they have packets of grape or pineapple or strawberry jam. Coffee in the mornings and then they'd change the other drink every day to a jugo natural (orange/naranja, grape/jamaica, etc.) breakfast made me sick one day though. There's a small store literally across the street, and I prefered to get food/snacks from there. You're also on a really good street to get food at any hour. ASK for the SECURITY BOX KEY upon check in, because it's not kept in the room. No hot water!! For those of you accustomed to hot water or at least warm and feel the need for it when traveling and feeling your cleanest, I did not feel hot water during any of my stays there. They have a little souveiner thing inside too; it's a case, they only accept effectivo (cash/COP) for that though.

They complain if you ask for a straw. I know it's an eco friendly place and nature is big there, but for some of the things that go on in the area, I think straw usage and reason for asking shouldn't be in their book of things to worry about.

The staff is very friendly and helpful

The first two days was very noisy

very well located and nice room

my room was by the elevator and in the morning was a little noisy

Location was PERFECT. Right off the Strip, bars and restaurants very close. Sancocho (soup) was AMAZING at place right next door. Staff friendly. Make SURE you take the upgraded room which have actual space and fantastic views. Breakfast was always solid.

No Pool/Jacuzzi. Small complaint.

very clean and helpful staff

the staff

decor, facilities, cleanliness

outside noise all night long

clean, near the night life.

The front desk agents (Female) was rude. The front desk agents do not speak English therefore they get up set/frustrated with people who don’t speak Spanish. Only one (Male) agent speaks English however he works over night.

Hotel offered free breakfast. Breakfast doesn't very much, always scrambled eggs, so after a week it was a little repetitive, but still we were happy with it. Coffee was great, as were the breakfast staff.

Biggest problem was the noise level from outside. We originally had a room on the 8th floor, but the noise from the bars below kept us up most of the night, until 4 am when it seemed to fizzle out, so after the second day we requested an inside room. While these rooms have no external windows, still the noise could be heard, though not so loud that we couldn't sleep.

Clean accesible great attention

Everything was great

it was very clean

sounding areas in the neighborhood wasn’t clean.