The view from the bedroom was absolutely stunning. The hotel grounds were beautiful. The breakfast for a coeliac was great. The staff were incredibly helpful. The bathroom in the room was huge with a seperate double shower, a bath, a seperated toilet with bidet and an enormous sink. Lovely personal items including earbuds, cotton pads, body lotion and conditioner. There's a good coffee machine in the room with complimentary water, coke and beer.

The room was very cold (a spell of bad weather) and there were no blankets in the room/ wardrobe. The heaters were turned off & the personal fan/aircon in the room only blew cold air even when the thermostat was turned up to 28c. I was surprised to not have any milk in the room when black coffee and tea were provided. Perhaps offering cafe con leche would be useful for those that like milk in their coffee. The TV turned itself on, twice, in the middle of the night. No idea why. It's located immediately next to a train line and from my room, you could hear the train rumble loudly every so often. Sometimes 30 mins, sometimes longer. Maybe the location of our room was closer to the line? Another guest constantly smoked on their balcony below us so we had to shut our room door because the smell was horrible. We only stayed for one night so these things were easy to ignore, however if we stayed for longer, we would have asked for blankets and possibly a different room (due to the train).

Beautiful seaview, atmosphere, terrace and place🤩

A bit funny smell in bathroom

Sea View Quiet if you just want to relax The staff were very helpful

The location was too far out Hard to get a taxi The noise of the tram in the early hours of the morning was not good The cooked part of the breakfast needs some improvement. The chef was unfriendly

Large room with balcony great breakfast and dinner Friendly nice pool and beach value for money

n/a

Location

Menu could be changed

The view from our room was exceptional.

Communication .

Everything, it is perfect. Super clean, comfy and beautiful.

More signs for breakfast restaurant.

Fantastic location, beautiful view and nice facilities. The staff was friendly and helpful.

The room keys rarely worked. We had to go to the front desk at least 2-3 times a day. The front desk blamed it on being near a mobile phone but this was not the case. It was annoying.

Location, breakfast, when it was available

Staff need training, no managerial staff on show, service poor if they consider the hotel to be 5 star, tram noise every half hour in room. Poor command of English by some staff, again for a 5 star hotel, not very goodDow side

Beautiful hotel, amazing location with an exceptional view. Fantastic pool looking out over the sea.

Service is friendly, but not 5 star worthy. The roomservice menu is very limited and the restaurant is only open for 2 hours.

location, acesa to the beach

poor menu offer

View. Amazing views. Location. Also clean and comfortable hotel. Everything as expected for 5* hotel.

View was poor from room sea view rooms was unavailable

Service in main bar was very poor waited 45 minutes for drinks ( 7 people ) also drinks expensive

Beautiful location, friendly and helpful staff, good breakfast. Receptionists spoke good english. Cleanliness was great both the room and the other areas like the pool. Close to the beach.

Very limited menu in the restaurant, and the quality of the food was below average and expensive. Super slow service in the restaurant even with few guests.

Location the Views were fantastic

The bar service took forever to get served

Location was really good very clean

Felt sorry for the staff on the bar . Need more staff Expensive for drinks Breakfast excellent choice but bacon and beans on offer cold and for a 5 star it's not what one would expect Asked for two sunbeds for our apartment none available No iron facility only one iron available for whole property. Two small pools Though near to the beach again your paying 5 Starr 780 euro for 3 nights BB Request an early check in and was told by reception no as didn't book direct .. I used booking . Com and so they could not offer With friends who booked direct were given priority.. As we were staying for a wedding

This hotel is truly exceptional. Beautiful location, delicious food and efficient and friendly staff. Nothing is impossible. Very relaxing and welcoming. Exceptionally clean. Every member of staff that we came into contact with was helpful, kind and welcoming.

There was nothing that we did not like.

Beautiful hotel in a fabulous location - very comfortable room with sea views - service and food was to a high standard

I have no complaints

Breakfast excellent

It was quite expensive

Unas vistas espectaculares

Palya impracticable