Las habitaciones son de lo mejor, súper amplias y cómodas

El costo incluía los desayunos pero el desayuno estaba muy feo no había casi nada, lo único que tenían era huevos al gusto y chilaquiles y cuando pedimos el huevo resultó que no tenían El segundo día ya tenían huevo pero no había ninguna variación en el desayuno que estaban muy pobres

It was ok.

These people are thieves. They charged an extra $100 US pet deposit and said at the time that it was refundable. When I went to check out they said it was not refundable. It was a fee!!! There are also a number of illegal surcharges that were charged against my card. I am looking into taking legal action against them. I am contacting PROFECO and asking an attorney to help. These people cannot be allowed to get away with such criminal behavior. All of this is illegal in Mexico's Consumer Protection laws. They will have to pay for attorney fees and fines.

Muy amplias las habitaciones, cómodas, muy buen wifi, restaurante.

Todo me gustó

Weak AC noticeable during a heat wave

The installations, personal service, the room very comfortable. Everything ok!

There wasn't water in PB bathroom!

Nice hotel

Hard to find

Excellent service, the room was super clean and comfortable and the breakfast extraordinary

nothing

everything

nothing

Absolutely, perfect! The staff was exceptionally helpful, especially Amaury at the desk, and our housekeeper, Mayra

Really good, simple but good

Prob to prepate eggs at thé moment as I like to eat, but I find some toast with butter and fruit

Good coffee and the bread🥐were delicious.

I expected more friendly staff at the restaurant, we stand for several minutes and no one seems to care so we walked in an took a table, then we were facing the area were a lady was making eggs she looked at us but no intention to ask if we want or need anything.

Very comfortable and friendly staff. Breakfast was wonderful!

Breakfast was delicious and service was great and housekeeping service was wonderful Juanita was exceptional, she wrote beautiful notes that made me feel home, my husband and I loved it and did an awesome job keeping the room cleaned! Thank you for having kind and caring people like her.

The toilet broke down the last day of out staying

Airport taxi at the midnight managed by hotel manager

Traffic jam every morning (if raining)

I love the people at this hotel. They know me and make me feel like family. Great rooms - upgraded last time - they helped make our anniversary very special

Clean, good service, good room size. good breakfast

It was quite noisy. you Can hear everything from other rooms and people walking outside. So bad noise isolation