Easily located and good facilities

A little bit expensive but then again it was a bank holiday weekend. Pillows were too soft, one wasn’t enough but two was too many

unique, great location

bar closed quite early

Great location. Lovely views from the bedroom.

An absolute gem. Staff are friendly and professional, the breakfast was superb, and the room was well appointed and looked out across the water. Not the cheapest place to stay but certainly value for money, and with all profits going to the RNLI it's a great way to support a worthwhile cause.

The lunch in Riggers Restaurant had quite a limited menu, and a number of items weren't available. However, in their defence, it was clear that they were extraordinarily busy as they had an open day, so I don't think this is typical. The evening menu was a bit heavily biased towards pasta / burger / steak options. A bit wider range would have been nice. Having said that, the fish & chips was excellent.

Stunning view from bedroom, which was a very good size. Excellent staff.

It was clean and modern with all rooms overlooking the harbour. Happy staff were super friendly and helpful. Food was good and buffet style breakfast was superb. Great location too.

The restaurant seating could be more comfortable.

it’s lovely here , we took our grandson and we were amazed at how comfortable they made us , the location is amazing . we took the tour of the site which was really interesting and made special as our grandson was able to steer the boat in the simulator

nothing to dislike about the property , the only downside was the food was not up to previous stays , they obviously had shortage of thing which is understandable but the quality was not as good . all in all we would still stay again as it was a really great setting

clean & convenient for walking round quay & town

nothing !! 👏👏👏

having moved from Poole 30years ago, it was great to go on a break as a holidaymaker.

all was very good. The college went the extra mile

Hotel was nice plenty to eat at breakfast

Wi Fi worked for the first day but not the second

The staff were brilliant from the minute we got there. The room was clean and comfortable. It was a good size with a beautiful view of the water and boats.

Excellent location, fab views of Poole harbour from room window, great views from cafe, excellent breakfast, friendly staff.

Room was clean and comfortable with a great view!

Amazing breakfast, a lot of choices to choose from

The great thing is that you're constantly reminded of the great service and value of the RNLI to the nation. As a hotel guest, you're outnumbered by the great people on the many courses - some in the rooms, some on the water. Food, staff, restaurant and bar excellent, and all rooms comfy and look out to Poole Bay, with fine sunsets. Poole itself is just a few minutes' walk. Really wonderful was the Discovery Tour - packed with information and visiting the workshops, the splendid sea survival centre and, best of all, the amazing simulator complete with tilting motion. Top rate professionalism all round.

Nothing comes to mind.

Very nice room with sea view. Breakfast was hot with plenty of choices. Lovely dining room and good location.

clean. quiet. comfortable. good breakfast with lots to choose from m. felt good that some of the price went to the charity

wasn’t easy to get to due to one way system. may be easier next time.

it was comfortable, the staff were friendly the breakfast was good.

there was no lounge to relax in.

The whole experience was superb, brilliant. The location, the building, the rooms (all with sea views) - everything excellent. Food lovely, staff really helpful and friendly. Would highly recommend and would definitely stay again.

Can't fault it in any way.

Breakfast was fabulous and the tour was very entertaining and informative. The front desk were so lovely and helpful . Also a lovely young man went up stairs to get me a coffee as I had my baggage with me, he was so polite and lovely.

Lunch and dinner menu were the same no variety and no salmon🙃also stated minted peas (they weren’t minted) we were not asked if we would like desert , I understand the staff are young we had to ask for the table to be cleaned also.serving staff could do with a little more training in some areas but all very friendly. Actually the food we had was nice.

Everything

Water pressure in the bathroom was low but but maintance was obviously being done so just a minor point.

Excellent. You give money to the fabulous RNLI and in return, you get a very comfy room with sea views, parking, great food onsite, and only five mins from Poole Harbour. Excellent staff. Perfect

Leaving

Very quirky. it was a great base to then go out and about

The only thing I didn’t like was the bed. would be ok for one person, but with 2 it was like sleeping on a bouncy castle and was not comfortable

comfortable, clean and well equipped room, lovely views into the harbour, always something to watch, Breakfast was plentiful with an excellent selection, and the evening meals in the restaurant were delicious. Ideally located for exploring the surrounding areas. Train and bus connections nearby. All staff were very helpful and friendly. fully recommend booking a discovery tour, which was very informative and gave a fantastic insight into the RNLI training. wouldn’t hesitate to stay again.

can’t think of anything