Muy bonito y me encantó el área de alberca

El olor que se filtra en la coladera de la regadera, quizá le hace falta una trampa hidráulica a la Coladera

Las instalaciones comunes como alberca y camastros para tomar el sol, el área de entretenimiento y el baño, el baño es muy amplio y cómodo para poder cambiarse y asearse y está muy cerca del aeropuerto

Las camas son muy incómodas para dormir, no descansas

I booked two rooms for five people and we only got 4 towels every day and Did I need to left my driver linces everytime when I need an extra towels or pool towels

looked very nice until I contacted the first rude person at the front desk , hands me a bunch of control devices and points to the stairs . I found my room , figured out the A/C but the TV was a complete joke . I went down to the front desk twice to ask for help , all they told me is “ no Cable , Roku “ well I’ve never used Roku especially not in Spanish , they didn’t care a bit . it’s important to me to have a TV on to sleep , especially with the noisiest road in Oaxaca right outside my window .

the fact that I spent two hours trying to figure out the TV , finally got some music on . the next morning when I checked out I ate at the little restaurant, pretty good actually, almost done eating I asked the gut at the front desk if he could help me with a Taxi to the Airport . 20 minutes later went to ask if taxi was coming , stood there a good couple minutes while he was on his phone , not talking texting or something, finally went out and hailed my own cab . too bad they have such horrible customer service , could have been a good stay . Oh plus a spider crawled across my arm in the Morning .

the environment and the pool

Great and helpful hotel stuff. Nice hotel and rooms interior, swimming pool with chillout zone.

Little bit noisy from the traffic on main road.

Free parking, staff were friendly and helpful, the pool area was lovely, the bed was good and the bathroom was great.

The noise. Firstly from the road and nearby traffic...being in a bedroom on the ground floor near the front of the hotel it was disturbing. Secondly the noise from other people, some were incredibly inconsiderate of hotel guests, talking very loudly in the corridor and the staff on duty were at reception making jokes, laughing through the night and watching TV incredibly loudly. We could hear everything and meant a very disrupted sleep.

We loved the swimming pool. And I always love when they have water dispensers to avoid buying plastic bottles.

The rooms were MUCH smaller than they seemed in the photos. And the hotel is right on a very busy road, although the rooms face towards the pool, so noice not a problem.