Всичко

Прекрасно

Strand Qualität des Essens Spa Anwendungen

Matratze mangelnde Sprachkenntnisse des Personals

Всичко

За вечеря ,поне може да сложат диспансер за вода.

Всичко е ок.

Не любезен персонал на рецепцията.Също и някой от пиколата.Явно нямат желание за работа.Оправителят да обърне внимание.

The medical staff was very helpful and informative. Front desk was helpful as well. Location was great. The morning breakfast was very good. The dinner buffet could be better.

The prop needs updating cleaning people we’re not consistent come in and in the room changing towels

Room was good and breakfast also! Close to the beach! The spa was great!

Location

Restaurant organisation

At Grand Hotel Pomorie, we encountered a mix of positives and negatives during our two-night stay. The positives were truly fantastic. We enjoyed the cleanliness of the hotel and the comfort of the bed was top-notch. The breakfast spread was impressive and the hotel's spa facilities added an extra level of relaxation to our stay. Plus, the sea view from our room was nothing short of stunning.

However, we found several aspects that fell short of our expectations. Firstly, the staff behavior was a letdown, coming off as rather rude at times. A major inconvenience was the parking situation. Unless you had a flashy car or were willing to tip the attendant, securing a spot in the hotel's parking lot was next to impossible. We were left with no choice but to park in a remote area that was not asphalted, poorly lit, and lacked surveillance cameras. Upon checking out, we were surprised by the lack of trust shown by the reception staff. Despite admitting to consuming a bottle of water and a coffee capsule from the mini bar, we were kept waiting while they sent someone to verify our claim. This kind of suspicion cast a bit of a cloud on our overall experience at Grand Hotel Pomorie.