Great staff who are very friendly and the breakfast was faultless - one of the best we've ever had!

Air con in the room was a bit rickety and made a funny noise sometimes It would've been good to have comms from the hotel via WhatsApp or other means about the ferry port closure as we didn't find out until the night before our boat was due to leave and only got an update if we asked at reception

Everything about Pink Coco Gili Air was sensational!! The staff were warm, welcoming, polite, friendly and helpful. The pool was magnificent, set in beautifully manicured gardens and grounds - and sipping on a cocktail in the pool whilst looking out towards the beach and watching the sunset was a highlight! The room was beautifully furnished, spotlessly clean and comfortable!

I couldn't fault anything about Pink Coco Gili Air!

This resort is absolutely amazing. Everything from the accommodating & friendly staff to the lovely rooms & great breakfast (7am to 12md) served to the table in the restaurant ( better than buffet). Pool & spa ( massages) were fantastic as well as the location looking out over the ocean. You can sit on pink bean bag chairs to watch the sunset while being served cocktails. The beautiful staff can also arrange all your activities including a snorkling trip on their pink boat. Also being adult only, makes for a quieter relaxing experience. We just loved this place & is worth the travelling to get there.

There was nothing we didn't like.

The staff was incredible friendly. The reception team was very nice, particularly Mia. Also, Will at the restaurant gave us the best customer service ever. He was so attentive and kind so he made our dinning experiences wonderful. Therefore, human-interaction wise the staff was very good.

We are a gay couple and we experienced a few unpleasant moments. For example, when making the booking for our honeymoon they automatically assumed that we were a straight couple. I had to clarify 3 times that we were two gentleman before they started to address us correctly, which was very awkward. Additionally, everything in the hotel seems to have been prepared for straight couples, for example, they left a pijama in the bedroom that had engraved "hers" which really threw us off. The slippers/flip flops they provide are clearly for male (these were very large) and the others for female (these were very little). Even parts of the decoration like the toilet paintings displayed a male in one side and a female in the other. Overall, that felt very passive-aggressive and we would not recommend this venue for any non-straight couple. It is the only place in Bali/Gili Air in which felt like that.

Everything! the pool, the vibe, the breakfast, the room, turn down service was a nice surprise and attention to detail

na

Hands down our best stay from our whole trip we loved everything! Our suggestion to all is to stay here, from the best sunsets on the island, to the amazing facilities and friendly staff

nothing, we loved our stay

The pool and pool area was fantastic. lots of chairs and pool was big and good temperature. The setting was amazing. The staff were so lovely, very friendly and happy to help. We ate snacks and drinks by the pool each day. The staff also bought around complimentary drinks by the pool, and there was free water available all day.

Not much to complain about. We booked 4 nights but the hotel contacted us 2 weeks before that our last night was double booked so they had to move us but gave us a free couples massage and floating breakfast. It wasn’t a big deal to move and they were super helpful about it. no issues

Everything was excellent.

Water in the shower could be a little bit hotter.