The property was beautiful! We was greeted by extremely friendly and helpful staff, they could not do enough for you. We were upgraded to a beautiful garden room, which was lovely as it was my birthday. We had reserved a table at the La Loggia restaurant and had the vegetarian tasting menu and it was absolutely incredible. We had in room breakfast the next morning with a view and spent time at the pool, which was very relaxing. We loved that the property was dog friendly, even though we didn’t take ours, it was lovely to cuddle other people’s.

There was not much to improve on. We did have a little issue with the electricity in our room as it kept tripping. It looked as if there was water coming through the bathroom light but the staff were amazing at sorting it and we were only staying for one night so it didn’t cause us much trouble.

Amazing hotel, super friendly staff going extra mile, very tastefully furnished, everything top notch and extra mile

Breakfast buffet for my taste to small as most focus on a la carte (to little bread choices, cheese and cold cuts)

Location, staff, luxury

A few things In the room were broken and didn’t get fixed. Fridge, bathroom mirror, drawer handle.

the location and views are amazing. the service was fabulous.

we liked everything about the property

This is a beautiful hotel, set in lovely gardens and exuding a sense of real tranquility. the staff were all exceedingly cheerful, helpful and efficient. the rooms big and comfortable - the public rooms were astonishingly beautiful and the whole place kept the sense of its monastic foundations...breakfast of the open terrace overlooking Florence was a wonderful way to satrt the day.

Cant think of much - its half hour in the evenings to catch the free shuttle to Florence - a bit of a pain on a regular basis.

Room, location and view.

Internet connection in the room

Everything was perfect for our second time in this magnificent place, there is a soul there, something special. We will come back to it again and again. The food is excellent, and the service perfect. Special mention for Pino and Claudio at the pool who will do everything to satisfy you. Our suite was great with a wonderful view. Pleasant and smiling staff ready to do anything to satisfy you.

everything

nothing