Nothing.

Everything was dirty, there were blood stains on the pillows and you could clearly tell the sheets hadn’t been cleaned.

It was pretty good for the money we paid! The room was clean, as well as the rest of the facilities, everything worked fine (except for the outlet in the bathroom). The hotel has a small indoors pool with some bar seats next to it and the rooftop bar which are nice quiet spots for hanging out if you don't want to leave.

Towels and bedding had stains on them. Also, the barman at the rooftop terrace looked like a teenager, took a very long time to mix two cocktails for us (it looked like he was doing it for the first time, he was looking into the preparation instructions) and then the drinks were very weak. I'd say the hotel needs to train him a little better.

The staff was friendly and helpful, especially Mickaël Jean who took the time to explain in French what I didn't catch in Spanish Nice little rooftop Breakfast was included and there's a restaurant on site Comfortable bed

The room was average. The shower was either very hot or very cold - hot water didn't hold and turned icy in seconds. This needs fixing. The room walls could use freshening up and the kitchen wasn't really usable. Pool and "hot" tub were cold The hotel is withing walking distance of all main sights in Zona Colonial but the immediate surroundings are not great.

Very good

Room

It was one street over from the boardwalk and a few blocks from zona colonial it was a grocery store and plenty of little convenience shops in the area

The construction in the early morning

The staff here was extremely helpful in extending my stay. Michael Jean was the best. He explained everything to me in English.

the location of the hotel

the room and the water was very bad

Location and convenient Staff was very friendly, pleasant, and helpful. Michael was extremely willing and helpful to answer any questions.

Pool cold water. Food was alittle cold mornings.

Michael was pleasant, willing and very helpful. Location of hotel was convenient and close to most things. Security access into/out of hotel.

Pool water cold. Food was cold in mornings.

Victor Manuel the best customer service ever, muy atento, sus atenciones a otro nivel, siempre actuaba rapido al momento de una pregunta o para ayudar...a 10 plus

They charge extra per person in the room

Location

Had to change first room was moldy Second room swap had roaches

Great service by Michael at the hotel. He is the best

This is not my first time staying here and it certainly won't be the last. I feel very comfortable and taken care of at this hotel. As always Michael Jeaan was attentive, polite and very welcoming. Would totally recommend.

My one little complain is that the plug in in the bathroom wasn't working but I am sure they'll fix that.

A very good hotel. Excellent and helpful service.

location, room, restaurant

could have been cleaner

very close, felt super safe, staff were amazing, in particular Jennifer.

The staff and the front desk were awesome.

The food was delicious.

Convenient location Staff Michael and Joseph was exceptionally Helpful and Friendly

Room location too noisy by the pool.

walking distance to malecon as well as the zona colonial . The host Micheal Jean very helpful and knowledgeable regarding the area .

Staff was superb - especially Wilson whose service attitude were excellent

Noise / sound insulation in the walls was bad