Tout était nickel

La wifi

أعجبتني النظافه وخدمتهم ممتازه وصاحب القهوه عبدالمجيد الله يعطيه العافيه كانت القهوه رائعه تجربه عائليه ممتازه الحمدلله ونعيد التجربه بإذن الله

الغلايه كانت غير نظيفه في احد الأجنحه

كل شي

كل شي

Location & service.

WiFi signals were poor on top floor in the room.

الوصول للفندق كان سهل كذلك استقبال الموظفين واخص الاستاذ علي الله يجزاه عننا خير خدوم وراقي كذلك الاخوان اللي بنقل الامتعة البشاشة وحسن التعامل وحرصهم على راحة النزلاء كذلك يوجد نقل للحرم لكن لم نحتاجه بحكم سهوله الوصول الى الحرم المكي

فقط موضوع مواقف السيارات اتوقع الافضل ان لم يكن مجاني للنزلاء يكون بسعر رمزي

The staff were friendly

The room spaces for the value of money

Location is ok for younger people. Not for elderly or mobility issues. After coming and going from the Haram it can get hard even for younger or active people. Breakfast was very good with plenty of choice.

Up hill walk back from the Haram is difficult. Especially after a few hours of completing Umrah. The construction work is still being done which can be unpleasant to see. But overall not a big issue.

Cleanness, staff and food.

The room is too small.

القهوجي الي اسمه عبدالرحمن رجل طيب وخلوق ومبتسم ومرح وقهوته مره حلوه

الموقع بصراحه يصعب ادوصول اليه

Good roomservice very kind!

فندق جميل جدا ومريح

طلبت اوقف سيارتي من 12 بليل لحد 8 الصباح اخذو مني 100 ريال سعودي عن الليلة

Hotel Shaza Makkah exceeded my expectations in every way. Its close proximity to Haram made my pilgrimage incredibly convenient. The shuttle service was a lifesaver, ensuring easy access. The food was a true delight, offering a variety that satisfied my taste buds. What stood out the most was the friendly and cooperative staff—always ready to assist with a smile. My stay at Shaza Makkah was not just a visit; it was a memorable experience that I wholeheartedly recommend to fellow travelers.

Le personnel était aux petits soins, tout était propre et agréable. On était accueillis tous les jours avec du thé glacé et des dattes. Le petit déjeuner était parfait, très varié. La chambre était propre et très confortable. À 6 minutes à pied de la mosquée.

L’aller à pied est en descente, en revanche le retour est en montée. Ceci est un détail mais qui est à prendre en compte après 20km de marche. Le service de navette est bien présent mais leurs horaires sont incertains compte tenu de la circulation. Ceci est indépendant de l’hôtel évidemment.

The housekeeping staff was very friendly. The room was very clean and nice. The breakfast was outclassed. I love their services.

The buffet breakfast was outstanding. Location is also quite good, a mere 5 minutes walk to haram. The walk back is a bit steep, though the hotel also offers a regular shuttle service from the hotel to Haram and back. Just make sure you are at the pick up point about 5 minutes before the stated time. Room has excellent air conditioning as well. Taxis are easily available from outside the hotel for going to miqat, train station etc. and the hotel staff are kind enough to negotiate with them on your behalf and get you a decent price.

The main road in front of the hotel is partially closed and is a one way. If you are coming by taxi or on a car, you cannot follow the path showed by google. You will have to make a detour to get to the hotel entrance.

Location 5 min by feet to haram ,very clean , cooperative staff , various type of food on breakfast

Sound of the ac was noisy Smell of the breakfast will stick on the clothes

Pek beğenilecek bir yanı yoktu

Otopark var ama yer yok dediler, rezervasyondaki bey oldukça kaba davrandı. Kahve makinesi bozuktu. Banyoda tek bir havlu vardı vs. Kabe-i muazzamaya yakında değil. Bir daha bu otelde kalacağımı düşünmüyorum.

النظافة والمرافق ، وطراز الفندق راااائع جدا السرير مريح جداً وحبة الإفطار متنوعة والأكل لذيذ.

صعوبة العودة من الحرم الى الفندق لوجود الفندق على جبل ولكن الارتفاع بسيط .. خاصة لكبار السن ..

This hotel was very clean, the breakfast was awesome the staff was the best. Love that they have a shuttle service love the location

There isn't anything that I didn't like

رائع بكل المقاييس

كل شئ كان إستثنائي ويستحق التكرار

الحفاوة وإستقبال مميز يتفردون به

لا يوجد كل شئ خيال

Very clean hotel Breakfast selection was amazing & lots to choose from. Staff are helpful The wheelchair was accessible at the hotel which made life easier for the mother in law (The hotel is on a bit of a hill so going down is easy but coming back with a wheelchair is a really workout. But for everyone else is a good hotel) Bus service to the Haram Close to the Haram especially to the new extension

Food places/ resutrants are far from this hotel so you have take a bit of time out for it. The hotel is on a bit of a hill so going down is easy but coming back with a wheelchair is a really workout.

The view of masjidil haram and zam zam tower is really Clear seen from The room, and The room is really comfortable and clean. The furniture in room is modern with Arabic culture ornaments.

-

الفطار ممتاز

غير جيد للعائلات وخصوصا اذا كان معك كبير السن لان موقع الفندق على جبل ورفيع وصعب لصاحب العربيه.

Breakfast was great and tasted better than competitors. Room was clean and had some fruits as well. We had a very late check in ( 8 am next day) and receptionist gave a favor by delaying checkout to 4 pm and it helped relax us after prayers in Medina the night before.

Everything was meeting expectations. The shuttle pick and drop times were strict though. We preferred walking short distance to Kaaba ourselves.

The hotel was very inviting and the staff were brilliant

The Wifi did not work on either of the days that I was there

Location, facilities, breakfast

Found lots of long hairs in bathroom, on towels, on carpet

breakfast was delicious

iron was dirty and stained my clothes

Location: Great Breafast: OK

Room too tiny, says Haram View but not much seen

Staff and cleaning

Dry clean too much time