Everything especially the pools

Day 1 guidance by staff wasn't sufficient on the amenities.

The rooms were clean, very comfortable, and the staff were amazing. They were extremely accommodating and allowed us to check in early to freshen up etc. The service was exceptional as well throughout our stay. Overall, what i loved most about Sandies Malindi dream garden is its convenience since it's right next to the airport and at the beach front. The supporting staff were very active and engage you with activities at the beach and pool games which are children friendly. I would definitely recommend this resort to anyone. I got to relax and unwind.

The beach has a breathtaking view

They need to improve their cleanliness and add basic items in the bathroom

The location and choice of food was amazing

The mangoes provided were not ripe

The service was exceptional. The location is a perfect escape. The community around is very friendly. The transportation crew is very safe and considerate. You really don't need a guide if you opt to use the Bajajs or Tuk Tuks outside or Taxis inside the resort.

The dessert options are very limited for sweet toothed people.

Very clean, staff were extremely friendly..... No problems. Breakfast and dinner had wide variety.

I enjoyed the view... friendly staff....bar man ...Mr Dollar is awesome.

The location was superb.

The food not standard of a 4 star hotel. Check Inn took almost an hour. Hotel didn't have a Check Inn reception. One has to walk to the adjacent sister facility to check Inn. So luggage moved to the other hotel reception and then back to this hotel. Water very salty.

The staff were quite friendly. My stay was particularly made quite good by Pharrel & Shaban who were the life of the party. Duncan was also quite warm and welcoming. I enjoyed my stay.

The food was good but abit repetitive. They can do better.

Hotel Staff at the restaurant are very nice, garden and swimming pools nice but water in the pool very hot. Bathroom needs a good scrub (see pic) a bit shameful for a 4 star hotel - I have seen hostels with better bathrooms. Didn’t let us pay with Amex even tho they said it was possible . One guy at the reception told us we could have lunch before leaving, as our taxi was coming at 4 pm, then they charged us, also came to us saying :”we checked the security cameras and you had lunch when you arrived so now you need to pay”- really??? Are we criminals that you checked the security cameras?? - for all we paid (1100 dollars for 4 nights - they should have not charged us for the lunch!!!) not to mention one day we were out all day so we didn’t have lunch at the hotel. The main issue is that they should have told us in advance that lunch had to be paid for not after, and when we booked the taxi they implied lunch was included. Also 50 dollars for a buffet, water and a Fanta. The guy that I think is in charge of the trips (Ali) came to us asking if we wanted to book a boat trip or something and when we said we had one already booked with someone external he was quite annoyed and complaint that tourists come here with trips already booked. I found it a bit odd and he was a bit aggressive. On a positive note we told the hotel it was our honeymoon so they decorated our bed and during our first dinner we had a little celebration.

The location is a 15 mim cab ride from Malindi airport. The property is large and check in is pretty standard. The staff were efficient, friendly and quite helpful.Beach access was a plus.Food selection was good and the food quite tasty. I used their spa and their hydrotherapy pool is a good option.

The check in waiting time when busy should be communicated explicitly

all was ok

all was ok

it waa very nice and friendly staff

the mosquitoes

Nice Garden and swimming pool view,the coordination of guest activities from morning to the evening,Children had an attendant for swimming pool activities from 10am ,the food was awesome and the warmly experience from the all the staffs. The Onda hotel near the beach,I will miss the nice lunch. Definitely a place to come back again and refer my friends.

I liked the location and proximity to the beach. I loved the Saturday dinner with live band music that was set up. The food was amazing and the staff ready to assist on any requests that we had.

The check in process took longer than anticipated considering our flight had delayed. Expected better preparation on that. Looked like there was only one staff who was attending to all the guests arriving and he looked overwhelmed. The hotel needs to change their napkins, bedsheets as they are well past their usage. I think they can do a better job with that. The furniture also needs to be fixed. The seat in our room was torn and the bed kept squeaking.