Kind and helpful staff, great breakfast

Tried to book a parking, but wasn’t available. Spend half an hour driving around to find a parking place 200 meters away.

Comfortable bed, polite staff, spacious room

High level

I d ont understant why booking give s me 70 eur for room in that day and the bild was 98.32 eur …is a big price difference! I wild like to te ll me because it about trust …..is not the first time when propriety give me another price then booking! Thanks

Location of the hotel is nice. As well food quality was very good. Hotel staff are pleasan and willing to help all the time.

Swimming pool and sauna were dirty and had bad smell. No proper maintenance of the sauna. Some wooden parts were damaged and broken. Bed in the room was damaged. It was very unconfortable for sleeping and very noise even on the small movements.

We stayed at the hotel 2 couples in two rooms. The room was clean but the bathtub was clogged until we called a technician. The breakfast big and beautiful. If you need information about the city, don't ask the receptionists. They sent us to eat next to the Danube and told us it was crowded. They told us to go on foot and that it was 10 minutes while we walked for at least 1 hour. While we had a car, they generally told us to take a taxi. Taxis are very expensive while there is parking. All wrong information. After all, they did not inform us about the parking at the hotel, which has an additional charge per day, and as soon as we went to pay, they charged us again.

Staff is very friendly and they offer secured parking place with a ramp on entrance, should fit a large SUV without much difficulties. Bus station is very close in case you need it to go to center and other places, as well a lot of small shops nearby.

There wasn’t a hot water for 1 day, I complained multiple times and said it’s unacceptable for the price I’m paying, but their reason was, “sir our hotel is full at the moment hence we don’t have enough heated water, try later”.

Staff is profesional and yet not "robotic", but genuinly approachable. Room is very clean and modern. Hotel itself is very nice, would even say 4* hotel. Very near two big shopping malls. Special mention to the room service lady who was such a delight in her attitude. For all other guests reading this review and deciding if they will book it - this comes from hotel customer service specialist.

I knew this when I booked, but it is far away from city center. Please note that I come from the tiny country - for people coming from "normal size" countries not a big deal as they are used to public transport 😊.

I loved everything. The staff was excellent. The restaurant had exceptional food.

I like my room really cool. The air conditioning didn't get the room cool but it was still okay.