Beautiful place

The property looks lovely in photos but... The lake is landlocked so you can't get a boat in if you rent one. The basement is not exactly habitable if you thought you would share it with a large group or multiple families as advertised - its unfinished and a bare concrete floor, roughed in steps to main floor, it was filthy when we arrived and one of the kids stepped on broken glass. We found broken glass shards all over :-/ Beds weren't great, broken springs in the mattresses, obviously old and broke down throw aways, one couch is broken and the bbq was completely unusable . The pull out bed was broken so thank goodness we had an air mattress. We had to ask for a BBQ to cook on. When we reported our issues with the management company they were quite rude and accused us of lying right off the start. I sent photos. They have been quite unpleasant to deal with constantly accusing us of lying even after the photos and i offered to have them come on site as well. They did send a bbq and the guys from Broil King were great! Even gave us some fishing tips! Plumbing isn't great - basement bath had to be plunged to flush, upstairs shower doesn't drain so you're standing in dirty water, all the bathrooms were less than clean upon arrival. Cleaners had to be brought back which was ok as we had no towels on site upon arrival. One bed had grass and dirt in it so thank goodness we had our own linens. The management company refused to refund the cleaning and linens fee even though we had to clean for over two hours on arrival. Again we were accused of lying. The main living area and kitchen was nice although we did have issues with both fridges in the beginning. Concierge service was non existent as I asked about several amenities and activities near by... i was given a website to find a boat rental. They didn't respond to anything else I asked about. I'd start by finding a different rental agency. The property is ok, definitely not 5*, just ok but dealing with the management company was worse. Their Director of Client Services is like wow... I don't think I've ever been treated so poorly before in my whole life and accused of anything they could dream up. We're normal, honest people and very respectful. I felt like we should get a lawyer or something after all the allegations and accusations. It was not a good experience that still lingers today BUYER BEWARE!!!!

The pictures and write up are not a true representation of this property. The condition it was in when we stayed in Aug was filthy dirty, no appliances working, no way to cook food or keep it cold as refrigerator was warm and BBQ was well worn out. As you see in pictures the lovely canopy over the dock area. What!! Not there and the dock was a sunken unusable mess. Paid the deposit for towels and only had four until more arrived two days later. after sending in our complaints via email. Will not discuss problems over the phone. Plumbing was ridiculous. Could not flush toilets. Had to use a plunger even for a pee. No water pressure or hot water. Our list goes on and on. Was disgusting and no service. We were accused of lying even after we submitted pictures. Did not even recognize the pictures of the basement. It was a horrible mess with broken glass and furniture in bad shape. Beware of the snakes and snapping turtles.

The pictures and write up are not a true representation of this property. The condition it was in when we stayed in Aug was filthy dirty, no appliances working, no way to cook food or keep it cold as refrigerator was warm and BBQ was well worn out. As you see in pictures the lovely canopy over the dock area. What!! Not there and the dock was a sunken unusable mess. Paid the deposit for towels and only had four until more arrived two days later. after sending in our complaints via email. Will not discuss problems over the phone. Plumbing was ridiculous. Could not flush toilets. Had to use a plunger even for a pee. No water pressure or hot water. Our list goes on and on. Was disgusting and no service. We were accused of lying even after we submitted pictures. Did not even recognize the pictures of the basement. It was a horrible mess with broken glass and furniture in bad shape. Beware of the snakes and snapping turtles.

The property looks lovely in photos but... The lake is landlocked so you can't get a boat in if you rent one. The basement is not exactly habitable if you thought you would share it with a large group or multiple families as advertised - its unfinished and a bare concrete floor, roughed in steps to main floor, it was filthy when we arrived and one of the kids stepped on broken glass. We found broken glass shards all over :-/ Beds weren't great, broken springs in the mattresses, obviously old and broke down throw aways, one couch is broken and the bbq was completely unusable . The pull out bed was broken so thank goodness we had an air mattress. We had to ask for a BBQ to cook on. When we reported our issues with the management company they were quite rude and accused us of lying right off the start. I sent photos. They have been quite unpleasant to deal with constantly accusing us of lying even after the photos and i offered to have them come on site as well. They did send a bbq and the guys from Broil King were great! Even gave us some fishing tips! Plumbing isn't great - basement bath had to be plunged to flush, upstairs shower doesn't drain so you're standing in dirty water, all the bathrooms were less than clean upon arrival. Cleaners had to be brought back which was ok as we had no towels on site upon arrival. One bed had grass and dirt in it so thank goodness we had our own linens. The management company refused to refund the cleaning and linens fee even though we had to clean for over two hours on arrival. Again we were accused of lying. The main living area and kitchen was nice although we did have issues with both fridges in the beginning. Concierge service was non existent as I asked about several amenities and activities near by... i was given a website to find a boat rental. They didn't respond to anything else I asked about. I'd start by finding a different rental agency. The property is ok, definitely not 5*, just ok but dealing with the management company was worse. Their Director of Client Services is like wow... I don't think I've ever been treated so poorly before in my whole life and accused of anything they could dream up. We're normal, honest people and very respectful. I felt like we should get a lawyer or something after all the allegations and accusations. It was not a good experience that still lingers today BUYER BEWARE!!!!

We had a lovely stay on silver lake. The accommodations were amazing for our two families with many kids and a dog. What a view from the deck of house where we ate dinner every night. Weather was fantastic too!

We had a lovely stay on silver lake. The accommodations were amazing for our two families with many kids and a dog. What a view from the deck of house where we ate dinner every night. Weather was fantastic too!

Beautiful cottage which was very well stocked. The rooms were very clean and neatly laid out. My family and I had a great stay!

Beautiful cottage which was very well stocked. The rooms were very clean and neatly laid out. My family and I had a great stay!

Great extended stay over the May long weekend. Plenty of things to do for both kids and adults. The main living space is fantastic for larger groups to share and be together, just as the pictures show. The kitchen had everything you needed and the bbq was top notch. The lake was quiet and the stay was very relaxing. The cottage is very close to Rocky Crest golf and spa which we all took advantage of. Ross and Maryrose were fantastic to deal with, they answered any questions very quickly and the booking process was simple. Great stay!