My partner and I are an elderly couple and we found Maialen's apartment perfect for our needs. From the front door of the building there is a ramp providing step-free access to the lift, so we had no problems entering or exiting with luggage. The flat itself is a cosy and inviting space, easily large enough for two people, and has a lovely warm atmosphere. The soundproofing is good, the king-size bed and pillows are comfortable and the excellent window blinds allow effective darkening of the bedroom for a great sleep. In contrast, light pours in from the spacious west-facing balcony and floods the combined kitchen and lounge, tastefully and comfortably furnished with all mod cons and a variety of English-speaking TV channels available. Just a five-minute walk from the bus station, close to Zurriola beach, the Urumea river and from there to the pavement cafes of the Boulevard and the famous Concha beach, we were very happy with the location. We received superb service from Maialen, who met us at the apartment on our arrival, showed us how to use all the kitchen appliances and even provided information on the resort. She was always available to support us if we needed any assistance and allowed us to store our luggage at the flat on the last day of the holiday until time for us to catch the bus to the airport. We can't praise her enough for her care and consideration.

We could not find fault with anything! We would happily recommend to anyone both the accommodation and the service provided by Maialen.