Toegang tot het mooi aangelegde zwembad, toegang tot een ruime tuin met jeux des boules.

De gastvrijheid was matig. Vooral stroef in de communicatie. Weinig service. Alles moeten vragen, waarom de airco uitstaat, waarom de vending machine leeg is, of we de pendel bus kunnen gebruiken (kon niet ivm excursie)

Très bonne surprise que cet établissement, personnel sympathique, super buffet du soir et petit déjeuner, des excursions, piscine, spa tres agréable, les explications sur la ville données par une dame pleine d'humour, navette pour aller en ville, tout est parfait nous reviendrons !

Les quartiers pour y accéder, une personne pas très souriante à la réception contrairement à tout le reste du personnel

Propreté

Excellent accueil - personnel sympathique - prestations de qualité - chambre agréable et confortable - parc très agréable, on se croirait pas à Marseille.

Nous avons tout aimé dans cet établissement : la gentillesse du directeur et l'ensemble de son personnel, les locaux très bien entretenus, la chambre très spacieuse. Notre séjour s'est si bien passé que nous envisageons de revenir. Belle découverte

Nous n'avons rien à redire, tout était parfait.

Le rapport qualité prix. Le buffet varié. Le petit déjeuné copieux.

Le soir il vaut mieux rester à l’hôtel car le quartier dans lequel se situe l’hôtel n’est pas bien fréquenté et sûr, la nuit.

L’établissement est sécurisé, stationnement gratuit, chambre spacieuse.

Chambre impersonnelle, matelas et oreillers pas confortables

The hotel is in excellent conditions and very clean. It has nice and generous spaces inside and out. Comfortable beds, all new. The terrace and green space is super. Location: A short walk from the Friche La belle de mai, interesting location. Some of the staff is very nice and warm.

There was an obvious mis-communication between the staff at the hotel after I contacted them a few times to alert of our night arrival. This left my family ( elderly mother and young child) stranded in the middle of the night for half hour outside the hotel and unable to reach anyone as we had no contact number for the night guard who was doing the rounds. It was an awful experience and with not much battery left on my phone, I really didn’t know where to turn to, how to even find or go to another hotel. We were only lucky as we saw a late guest and were able to come inside the hotel, and then we were able to find an emergency phone ( hidden from sight) and finally got in touch with the guardsman to open our room. Next day, the manager didn’t seem much interested or cared enough about our negative experience, and that indifference was the lowest point of our stay. I can appreciate that mistakes happen, but not acknowledging it or making us feel like a nuisance for it, was very bad management. We also missed our breakfast for lack of communication of the schedule - we had a 10am end time but apparently there was a 9.30am end time on weekdays- A simple welcome email could have all the basic info, it’s not rocket science! Eventually, this was small problem as a staff member took pity on us and kindly gave us some croissants. During daytime, it was impossible to connect with the hotel to organise the shuttle pick up. Either there was no reply or after reply, I was put on an answering machine message. Bizarre. We eventually walked back to the hotel ( with my elderly mother ). Overall it was a pity that we could not enjoy this hotel.