Convenient

The staff was pleasant and gave me the room I asked for and also made sure me and my battle buddies were on the same floor and not far from each other. The experience was 10 out of 10.

I did hear the people next door but they did calm down as it got later in the evening.

When I checked in my room was showing that it wasn’t ready to be checked in although I book online prior to coming. I had my husband and 3 kids in the car wait for more than 35 minutes to get the situation resolved. I will not be back. I also had a stand up shower in my room with 3 kids under 8 one being 1 years old and to think of only having a shower.

The bathroom, no trash bags laying around, the cleenex tissue box was 4 short of being empty . Walls super thin

Clean rooms, new building, friendly stuff.

Typical american breakfast from semi-finished products.

I appreciate that they weee able to fix my issue and find me another room . Just the room wasn’t like All my other staff but I’m still thankful

The staff were nice like always and very understanding

It's a very nice hotel, very clean, and they have quite a few amenities available for guest.

The king suite was a little cramped.

Breakfast and Lobby amenities.

Can become a little noisy when motorcyclists are guest. Other than that, all was well

The beds have gone down from what I'm used too.... was thin and not very comffy. Good choice of pillows, but had a hard time sleeping on that rock of a bed.

The hotel was perfect for my family. It was a last minute booking, but was very affordable. The location was ideal as it was located not far from the family we were visiting in Sumter. The booking included daily breakfast which included a variety of hot and cold breakfast food. The food was delicious and available at a reasonable time frame 7-10 am. The availability of coffee, tea, and hit chocolate all day was a nice bonus. The lobby area was great for lounging and hanging out. The staff was extremely friendly. The check in and check out times were also accommodating for people like us that were from out of town.

With is being a last minute booking, I didn't bring my own cleaning supplies. The rooms could use a deep clean in the corners and crevices where there was visible dust and particles. The counter in the room had a medium sized sticky spot on it. I didn't recognize it until after I had set my handbag on it and tried to pick it up. There was also a smaller water spot stain on the night stand. I know that housekeeping staff is probably understaffed and overworked. All of these issues I could have resolved had I planned a stay earlier. Again these things are minimal in comparison to the overall experience which was excellent.

It was a beautiful property that was convenient to all the stores and restaurants. Very clean

Location

Nothing everything was good

The lobby was very nice and comfortable, bed was comfortable, hallways was clean.

Wish the breakfast choices was better

I didn't get up earlier enough for breakfast, but the food area was very clean and in a convenient location. Room was very clean, comfortable, and up to date facilities.

Halls got a little noisy on the last night of my stay. Which was a Friday night, so that wasn't a surprise.

The customer service was great. The Ladies at the desk were very helpful and smiled everytime we walked through the front door.l The colors of the lobby were bright and inviting.

The rooms are smaller but it served the purpose of an overnight stay. Our room did not have a microwave.

The front desk staff was very polite and attentive, loved the lemon and sugar hand wash, body lotion and body wash, the bed sheets were super soft and beds were very comfy. I also enjoyed the complimentary coffee in the lobby. Breakfast was very good and convenient to take on the go.

My only complaint is that our room (214) absorbed a lot of noise for several hours both nights we were there. It sounded like people were rolling bowling balls and rolling chairs and/or pushing furniture around. Also the cleaning staff was very loud in the hallway the last morning we were there.

Very clean.

Everything was amazing.

The hotel was clean and modern.

The staff was helpful to me and the location of the property🤗

The mattress could have been softer! Needs new mattress!😩

nothing

Racist staff got over charges and had to wait 3 hours for my room when I was already traveling from out of state