The place was not de lux it was very shabby no comforable fridge leaked kettle blew up after 2 days if you put toater and kettle on fuse blew on at least 6 times no gas on arrival sun 11 in the morning had to wait till gas man delivered at 2 on the mon afternoon wed started from.yorkshire on sat morning so it was freezing no blankets no milk food and i am diabetic.horrendous noise screeming a man and bangi g on the ceiling unbeliable running up and down for hours??until 2 30 in the morning opening drawers all the family shouting screaming its really unbeliaable other family member outside our flat screaming bullying tactics.i When the owner asked if he could water his plants hecame said everything ok ?i said no the noise is horrendous id texted him this 3 days before he said hed come but didnt so he said ill go have word with them but before he did he said and took me by surprise!!!said you can find somewhere else i am very sorry ill reembuse you the days you lost i was afraid we couldn't get anywhere as it was holy weekhe didnt tell me what they said but sent a voice mail on whatapp sayingi tried to have a word with these people but you know you carnt talk to them they are uneducated so go ahead please do so i did but i had to pay another 880e before i left the next day i texted h asking if hed pay me my money he said no you have to wait till booking pays me them ill pay you then he threatned me with the police as i said ill keep the key then but relzed id then get no refund so i gave him it the next day he charged on my invoice 33 days we was there 13 days of hell.