Location, staff, room - everything!

Nothing!

hotel staff was friendly, everything was kept nice and clean. Noise wasn’t a problem, couldn’t hear the person next door, room was great and spacious, perfect for small families.

beds weren’t that comfortable, but also not the worst we’ve had at hotels.

It was a nice comfortable place the staff was great. It was surrounded by many shops and restaurants was very convenient for us.

The continental breakfast was OK was not horrible but was not the best. The waffles we’re definitely yummy

very very clean, friendly helpful staff. they were welcoming and informative.

nothing

Cleanest room we've ever seen. Immaculate. Great service, friendly. The breakfast was very good. We will definitely be back.

The staff was pretty good. We had a mis communication, that I could of let upset me, but because of the service I could not be mad. The room was clean for the most part. There was trash left in the trash cans and the bathroom could have been cleaner. Overall the stay was great, the bed was comfortable, and roomy. I will definitely stay again.

Communication, but its ok.

Didn’t like the fact that the pull out bed was first and when tried to flip mattress looked like it was bedbugs on it … kept running out of towels as well

Ther location was convenient to get to from the interstate, and there was food, and shopping close by.

Very easy to fine good location close to good place to eat

nothing

Generally nice hotel for reasonable cost.

On our second day, we planned to sleep to 10 and be gone by 11. An employee knocked on the door at 940 am. When I opened the door, I couldn’t understand her. When I reported being awakened by the knock and employee, the front desk employee said that is how housekeeping finds out which rooms are unoccupied. Very unprofessional and inconsiderate to guests sleeping late in the room they paid for. The front desk employee didn’t apologize and said that is their procedure for determining unoccupied rooms!? There was no “do not disturb” marker in the room for the door. While we were in assigned Room 203, the phone did not work. We asked for an extra blanket, but they only had extra sheets to give us.