Location and staff

Needs updating and some good old tlc

This place is fantastic. Really beautiful, comfortable, well appointed, excellent food. My daughter and I had a great stay. The indoor hot tub and heated pool inside a greenhouse are a real highlight.

Beautiful grounds around the main area, pond, tree-lined. Very peaceful and serene. Yoga with Alana was awesome. She is the kindest, sweetest person! The valet team were all amazing and helpful!

Rooms are dark - western Gothic. The mountain room we were initially given was in obvious disrepair. Torn curtains (holes) that don’t close, missing picture over the fireplace - hook and shadow of the picture still evident. Clearly sends a message that there is an element of leadership and caring that is missing from management. Spent the initial two hours of our stay moving around rooms till we were finally installed in a lovely room. The place was far from full so these shenanigans were wholly unnecessary and diminished our stay

The property is beautiful and relaxing!

It’s also quite large and quite. Great to walk around an be outdoors.

Everything

Nothing this place is amazing it’s a little pricey but worth it

Resort feel to it and quiet

Saw allot of spiders, not kept up in the patios. Didn’t like that I mentioned to the front desk to remove a crib out of the room and they completely forgot. The room was a little dark needed extra lighting. Did find a spider in the restroom.

Most excellent breakfasts!!! Our dinner was also good quality and tastie. I thought the staff was the best. Genuine and friendly. The grounds were lovely. The light fixtures and decor were gorgeous.

Room service plates and trays left in the hall too long. Yucky

The hotel staff, location , atmosphere , bedroom sizes, comfort