The customer service

All was good

Desayuno muy completo y variado Muy buena limpieza del restaurante Muy buena vista al Mar Personal de atencion muy atentos a atender cada peticion y servir con amor y pasion.

Opciones de restaurantes para almuerzo y cena No hay almacenes variados internos para comprar souvenirs u otros articulos Alrededor del hotel hay un poco de inseguridad por transeuntes y personal que pueden atracar al turista.

Some the staff were very nice and tried to be very accommodating.

For the Money spent, y could have done WAY BETTER at another place. $12,000 pesos per night for what I got is Ridiculous! I am currently staying at a 10x better place. Half price.

Muy bueno

Cierra muy temprano la barra y para comidas

Very nice location. Good restaurant.

Bathroom lights not working. Asked reception to fix but nothing.

Very good hotel. Nice view, all simple (as it should be) and well functioning

Bathrooms should have cabled showers.

Good

Room cleanness

it was clean

the staff had no sense of urgency . The bar closed around 11 even though it stayed open until 12 . The coffee cafe is only open on weekdays which doesn’t make any sense . They had old marketing displays running which didn’t apply anymore . The driver to the airport was texting an driving n was all over the place . They are not very credit card friendly .. everybody wanted cash .