Guleria Kothi - Heritage by the Ganges

The location was outstanding. The staff were all amazing and so friendly. The reception staff helped me enormously and I can’t thank them enough.

Wifi in my room didn’t work properly, but they were happy to move rooms for me. The heritage walking tour was dreadful, the guide provided no history on the ghats and really just walked me through grubby back alleys.

Architecture is beautiful. The overall building is divine and the little areas that you can find have a moment of calm are so appreciated.

Location was amazing. Try staying on 2nd floor or above. 1st floor rooms have little dampness. We stayed on 3rd floor. Very pleasant

Its not car accessible. Its a major problem for any family with toddlers or senior citizens with leg/knees issues. Reaching the hotel is a problem. Food is very expensive and not justifiable.

We booked a superior room. To reach the hotel you need to take a boat transfer. This didn’t work and we were left waiting in the dark in a shady area. The person who tried to manage the situation was tense und little welcoming. Nobody informed us what the problem was. Finally after checking into the hotel, we were given a room with molding areas. In front of the windows were arabesque stone grids that felt like prison bars. After complaining, we were upgraded to a beautiful rim on the top floor, which was very pleasant.

Bad reception, don’t book a superior room, it might be low level humid and overpriced.