Four Points by Sheraton Makkah Al Naseem

Housekeeping staff are pleasant and proactive

I wish they could speak English though

Excellent neighbourhood, flexibility with the check out timing , breakfast quality , room size and cleanliness, value for money

Air-conditioning was not cooling as it should be, not easy to reach reception or operator or housekeeping by phone as you need to call many times before they answer.

I had a wonderful stay at this hotel. The overall experience was excellent, from the warm hospitality to the comfortable and well-maintained facilities. The staff were attentive, professional, and always ready to assist, which made the stay even more enjoyable. What truly stood out, however, was the food—simply superb. Iftar meal was well-prepared, flavorful, and beautifully presented. The variety and quality exceeded expectations, making dining a highlight of the stay. I would highly recommend this hotel to anyone looking for comfort, great service, and exceptional cuisine. I look forward to visiting again.

nil

Room size

Old fittings and unclean toilets