Fantastic week as a family! We fit in everything we possibly could this week. From snorkeling, exploring Mayan ruins, swimming with whale sharks and swimming in cenotes. The best part was coming home to this fabulous house. The chef and staff were so accommodating and welcoming. The food was spectacular! Thank you! Highly recommend!

From the moment we arrived to the moment we left we felt like royalty. We were take. Such great care of. Thank you to Martin and the owners for absolutely being incredible hosts!!

The home is beautiful and spacious with a lovely transition from the large covered outdoor space to the private beach. Everything was working well. There is some variability in water pressure throughout the house, but I think it can be expected at a beach property. Importantly, every sink has separate filtered water faucet, so no need for bottled water! The upper level is a great space with a the separate pool and wonderful views. The sound system is very easy to use and worked flawlessly with our Spotify. Internet is great everywhere. The bedrooms are all nice, with comfortable beds. Everyone slept well with A/C in each bedroom. We made a point of turning it off when we were not using the bedrooms. The gym is very nice and really makes the property inclusive of everything you could want. Saving the best for last, the owners and the property manager, Virginia are wonderful. Virginia is simply spectacular, ensuring you have access to everything from excellent on site massage to diving / snorkeling cenotes or in the Caribbean. Also, her family has a fabulous restaurant nearby that is not to be missed. We had personal chef and assistant from Chef Daveed. They were incredibly talented and attentive. We wanted for nothing, and they were omnipresent and polite. Our every food request was met with alacrity and creativity. The staff at the home (Martine and Lydia) are beautiful people who attend to everything about the property as if it were their own. However, they are almost invisible, until you need anything. It was a rare pleasure to have them watch over us.

After reviewing many, many properties in the area - we landed on Casa Napa. We had a beautiful 8 night stay - and we returned to the US fully relaxed, well fed, and rejuvenated. As far as the house itself - the property is beautiful. Perfect for a family vacation, multi family vacation, or girls trip. The location was also extremely convenient - somewhat secluded, but only a 15/20 minute drive to the town center of Tulum. Our favorite part of the house (and what sold us on the listing) was the beautiful rooftop plunge pool. It lived up to our expectations! Unfortunately, Casa Napa still needs to work out many kinks with the property management company (IE: the beach needs to be cleaned daily to avoid trash build up, better attention to detail in cleaning the inside of the house, increased professionalism in communication, etc.). The kinks fall short from what you’d expect from a luxury listing at this price. Assuming they take the right next steps, I have full confidence the home will earn 5 stars. Erin and Ken (who you will communicate w on VRBO) are wonderful - extremely responsive and helpful. They were a pleasure to work with. They also organized a chef service for us during our stay - Chef Gio and Ida were amazing (definitely the highlight of our stay). Highly recommend going this route! Erin also put us in touch with a woman named Virginia, who was the best excursion guide we could have asked for. Thank you to Casa Napa for having us!