Nothing

Separate toilets, one having shower only another having WC that is too small. Rain shower is not working properly and needs fixing. Shower trap seems blocked as doesn't drain water easily. Toilet paper of a cheap quality. Rooms are too small and living area is big. Beds are very small that are not suitable for adults and really uncomfortable. Sofa is uncomfortable and in bad condition. No housekeeping service where we are suppose to mop the floors while we are on vacation. All rooms and toilets are without locks. AC cannot be controlled as it becomes really hot at night. All chairs in the apartment are not comfortable. No cutlery in the pantry. No phone in the apartment to reach to reception. Always had trouble with the garage keys that doesn't work

Good location - close to the train station, and grocery stores, and a 15 minute walk to the city centre. Very nice views from the 4th floor, large balcony, plenty of storage. We had everything needed to cook a good meal, and plenty of utensils, plates, glasses etc. The apartment was always warm and the underfloor heating was nice. Plenty of storage. Good shower. The staff at the hotel reception were great!. Nice coffee place beside the apartment building.

The couch (sofa bed) was not comfortable to sit on. Our “double bed” was actually two single beds pushed together - a gap opened between the beds regularly. A larger freezer drawer would have been useful.

The flats were lovely, well equipped and tastefully decorated. The views were stunning and it was a 15 mins walk into Gent. There was plenty of room for all of us.

The licks on the doors seemed impossible to open using the card system and this really did effect the whole holiday for everyone. If the locks had worked I would have given a 10.

a very nice decorated, luminous modern and cozy apartment very close to ghent centre(25 minutes on foot)

besides the cozy decoration, there were some crucial things missing when we entered the apartment: Shampoo and hand soap bottles were almost empty and we had to ask for new ones.They refilled them the next day. In the kitchen there were no forks, knives, spoons. We informed the reception about it and they were very surprised and asked us to search better. In the end, they told us that would bring some to room next day with the cleaning service. BUT! they never brought us . So after a long day at work, we start cooking but have to go again down to the reception and ask for spoons and forks. In general, they were looking willing to help, but in real with no result. Watch out with the 300 euros desposit they keep during your accomodation for damages. Last but not least, the location may seem a bit dangerous for some, but we enjoyed a lot the arab/turkish neighborhood with delicious cheap food.

The view of the Ghent sky line is great and the large window and balcony ensure you can make the most of it. The apartment is very clean, well designed and comfortable. the 10 minute walk to the centre of Ghent makes is perfect for seeing the town.

We couldn’t open the front door and had to ask for help from the Ibis staff. After 4 days my son finally got the knack. The Ibis manager told us that after 4 years of this particular door system, it was being replaced in the near future. Take your mosquito plug ins - we had a problem even in October. The kitchen is adequately but not overly supplied. Just enough to cook steak and oven chips in the evening.

Modern interior, clean and functional

For self catering, it could have had some more equipment, such as tea towels and also some more crockery, as it does have a dishwasher, but it's not possible to use it as there is not enough crockery (e. g mugs, glasses) for more than one day.

The apartment is really big

Mosquitos… many and hungry

This large spacious apartment on the second floor was perfect for a family of four, or more if using the sofa bed. We found the apartment to be very clean, with plenty of clean towels and a well resourced kitchen area. The location is perfect for hopping on the train to Bruges or Antwerp, with the train station just a 3 minute walk away. Ghent Centre is a 15 minute walk. We found the apartment to be very quiet and thoroughly enjoyed making the most of the large balcony, complete with canal side views, during the early morning and evenings. We stayed during a heatwave and as long as we kept curtains closed during the day and opened windows in the evening, the apartment didn't get too hot.

The 2 bedroom apartment was spacious and clean.

We were charged twice for our stay. The correction that was done resulted in our being overcharged by about 60 euros. An email has been sent to the hotel to correct the overbilling.

Clean, spacious, large windows.

No air conditioning.

Good location. Friendly staff.

A very nice and comfortable flat. Very clean. Very good wifi. Supermarket very close to appartment to buy necessaties.

Location is abit far away from city centre on foot.

We loved the huge space, clean rooms, the friendliness of the reception and the breakfast.

The downstairs trash should be cleaned more often. Also consider adding 1 more washer and dryer.

Location

Cleanness was not optimal