Excelente

Nada

In the center of town. Host had great communication.

Boa localização.

A limpeza deixou muito a desejar. O filtro do arcondicionado estava muito sujo. Roupa de banho e cama não são trocadas. A Internet funciona muito mal. Para quem tem sono leve, o local é muito barulhento. Também tivemos problemas com a água no chuveiro que não estava quente. Mas foi resolvido após contato com funcionário. E, por fim, as anfitriãs não são atenciosas.

This was my first trip to Puerto Rico, and I decided to stay in San Juan due to it being a walkable city and booked at the 310 Guest House. From beginning to the end, the hosts were in constant communication with me, and answered all my questions very quickly which I really appreciated, especially with me traveling solo going someplace new. I was able to meet Marly and she was very nice and helpful with anything I needed. 310 was absolutely perfect with its location in the heart of San Juan, close to everything; restaurants, coffee houses, souvenir shops, museums, cruise port, you name it. I walked everwhere, even to the beach which is a quick 5 minute walk up the hill. I loved the architectural design of the guest house, it was so beautiful, and quaint. My apartment was very clean, spacious, and there were plenty of snacks and water bottles in the room for me as well which were greatly appreciated. Overall, I truly enjoyed my stay there, everything was clean, and ready upon arrival, and I always felt safe, and the area was quiet at night. I'd definetly recommend staying here at the 310 Guest House if you plan to visit San Juan.

Everything was great!

The location was excellent

The location of the apartment is just perfect right in the middle of old city It was also close to nice cafes and restaurants in town and beach front You have everything you need in the bathroom and kitchen and all basic necessities The AC was the best thing in this weather It was good for the price we paid for 4 nights

It had no window so it was basically like living in a box, which was so bad no ventilation no fresh air And the bathroom had no door! It’s like a small room in an open area with the bed and kitchen And we didn’t have hot water all the time It was barely warm enough for one person to shower I think the other rooms had a balcony and nice sunlight coming in but they were all booked

It’s an incredible little spot in the middle of everything!

The door lock was a bit fussy, you really have to turn it a couple of times to get the door open. It gets some getting used to, but not a bother at all.

The location was amazing.

The host was incredibly rude when we were trying to understand where a miscommunication took place. She also did not believe us when we shared the shower was freezing and that issue was never resolved. The host screamed at us over the phone. The room also smelled bad the whole time and we could not get rid of the smell.

Maybe only thats located right in the middle of Viejo San Juan

The smell, it had a terrible stinky smell! It had alot of roaches, it was disgusting! It almost seem like the sheets on the bed were dirty. Elevator would not take us down. Tv was not working.

The location was perfect and the staff was friendly.

The location is excellent. It is in a safe area, especially late at night or for solo travelers. It has lots of very nice restaurants and cafes very close by. There is a supermarket just a few blocks down the road. It is within walking distance of most the museums and historic buildings. It is very close to the meeting point of most of the walking tours in that area. The facilities and space in the room worked out well for me. I liked the lock box for contactless key pick and drop off and had no problems with it. My room was quiet at night even though it is in a busy area. The room was clean.

I didn't feel safe using the elevator after it stalled a couple of times. I had no problem using the stairs instead. The room can feel a bit claustrophobic with its dated decor, so I planned not to spend a lot of time indoors. The shower hot water temperature and pressure is a little disappointing. I got bitten by mosquitoes both nights. After contacting the host I was told to have the a/c on a low temp the entire time in order to keep the room very cold, that helped.

Perfect location! Incredibly helpful and kind owner.

Close to a lot of restaurants and bars

N/A

It was right in the middle of everything

The wifi connection was on and off

The location only, the place was below average, dirty towels and bed was not comfortable

The location

Location location location. In the heart of everything. Also UBER we’re cheap and reliable.

The steps. Unfortunately the elevator was not working. I thought I was booking a hotel but more like an Airbnb. Also I needed a larger room for 7 nights. The bed was not comfortable too low for me.

The location is awesome

I would have liked to have a shower caddy for soap, shampoo, and conditioner

Location

Internet

Perfect location, cute and comfortable setup. When we needed more towels or had a question, the response time was super quick.

N/A

The location was great and it was a well kept clean building even if it was outdated.

The room did not have windows, just the balcony doorway. The a/c was very noisy. I requested a floor mirror and never got it after I was promised I would. I was hoping for a hotel style bed but it was like sleeping at someone’s house. we slept over the covers.

The only problem was the wifi, I used my hotspot the entire trip.

Loved the space and communication with the owners. Would definitely stay here again!

Great value. Quiet. Great location. I was in San Juan for a convention. I wanted a quiet place to sleep that would allow me to explore old San Juan. This property met my needs perfectly.

This property does not have a view, but I wasn't looking for one. To get a view, you really need to be on Norzagaray Street or down by the marina. But you will pay extra.

The area was nice. The terrace view was nice. Very quiet away from city noise.

The elevator was noisy next to the door. The AC was good, but seemed to have a mind of its own, either too cold, or cuts off. The extra comforter was small. Bed seemed like a full-size, not a Queen.

Really enjoyed it and will stay again. Great balcony; great location; lots of space; lots to like!

WiFi didn’t work that well.

convenient location to old San Juan

requested early check in as our flight landed well before the 15:00 check in time. I was told that the requested 13:00 time would be accommodated only to arrive and have to wait past 14:30 to have keys in hand and check in.