Private entrance

Nothing

Location was great. Nice & cozy.

That particular unit was a bit rundown. Paint on wall was peeling/stained. Sofa was worn out & sunk when sat on. My previous stay was a different unit & it was good. Should do some upkeep for this unit. Otherwise, everything else was ok.

Centre of the city

Aircond no funtion. The room and entire hall is dusty and not like before we stay here.

Spacious room and with the extra amenities, such as a full kitchen, microwave, stove, fridge, washing machine.

The pictures are nothing like the reality. It smells a lot of sweat and old dirty furnitures.

Cosy place with lots of space. Friendly helpful staff.Can also recommend the Saigon restaurant downstairs for tasty fresh food.

Exceptionally customer service from the PHC team, special shout out to Nurul, who promptly sorted out the miscommunication that occured. My family loved our stay and we will return again when we visit. This place is ideal for visitors who would like to explore Georgetown on foot & for those who orders food delivery often (likes us) as the room opens out to the main street hence making it so convenient for food collection. However it might not be ideal if you are driving as it's difficult to find parking nearby and you will have to pay for parking. Overall, great accomodation!

Location and the heritage building. Modern and comfortable. Location easy access to eateries and pont of interest

Car Parking sometimes will be difficult to find during weekdays or work hours. Near to the road side so it will be a bit noisy during the day because busy traffic

The location and friendliness of the staffs

Near to pub that was quite noisy during the night

Perfect vacation when we stay at this hotel, it's located at the center of George Town. spacious clean comfort room. Staffs are helpful and very friendly, Thanks to Ms. Sharmini. definitely will stay at this hotel again when we would be back to Penang next trip.

Opposite drinking bar was very noisy and operating till early morning and beyond licensed time 2.30am. The patrons continued to behave as drunkards in front of the venue oblivious to the peaceful period and disrespectful when the surrounding neighborhoods are actually sleeping for the night. There were loud conversations and cars speeding in and out wt car honkings in between. My family experienced till all night wt worst noise being from 3.30-5am Bar owner is seriously flouting the license given to them. I only could sleep after 5am when all the activities died down as the loud behaviors ended.

like antique look nice

The hotel counter is about 400 kilometers away from the place where we stayed. We were sweating when we pushed our luggage from the hotel to the counter. The request for a glass of water was also rejected

Beautiful accommodation. Comfy bed and pillow. Great location. Friendly staff. Clean room.

One of the bedroom air conditioning was in need of maintenance. Room got smelly due to poor ventilation. Will be great if the maintenance is done.

there’s a full on night club opposite the apartment , couldn’t sleep until 4 am. it’s not supposed to be a hotel, booking.com should remove it. the club noise is too much. the second bedroom has the water pump right next to it so pump noise the whole night. there’s a staircase, you have to carry your luggage up the stairs to the apartment. the walls are so dirty from water stains. it’s just very bad. for the price we paid, this is just bad. please avoid this hotel. parking infront also require payment or the police will give you a ticket. there’s only 1 bathroom in the 2 bedroom apartment.

everything

Easy excess to town area. Privacy

Main room aircond leaking. 2nd room aircond compressor very noisy. Toilet a bit smelly.. after complaint then ok

Central and close to good restos and town.

Opposite a karaoke bar. If you are a light sleeper avoid the front room or the accommodation all together. Dark inside the unit but functional. They take a deposit (cash/card). Hopefully will get it refunded but takes up to a month if you use card.

Everything is in walking distance (though the traffic is really bad). Clean, spacious and comfortable apartment.

The noise from the bars in the area would have been too much, if we didn't have a second bedroom away from the street. In the one facing the street, we couldn't have slept. Maybe they should demand bars to have sound proof walls if they want to play loud music.

I wouldn’t return to his hotel at all. First of all, the parking is insane around this area. They don’t provide parking, yet charging a lot. Also, street parking is not easy to get as there are many restaurants surrounding this hotel. The aircon in the 2nd room is faulty. It made sounds all through the night which was very inconvenient. The hotel was kept clean and neat.. nothing to be ‘wow wow’ like that..also this area is very noisy at night. Don’t stay here If you have kids.

See above

the property was ok, but the water pump is keep buzzing each 5-10minutes it is quite annoying, for the room behind which is near the toilet, second the AC for small room behind, one is dripping and another one is not functioning. They need to get ready and check up before selling to the guest(us).

overall is just normal but the price is consider pricy 730++ for a studio 2rooms with a shared bathroom

the design and style. and the place is actually soundproof eventhough near to bars and clubs

key collection is at another place which is for me quite complicated plus am travelling with a toodler and a kid. one more, so hard to find a parking