Great place and it has everything we need, washing machine, clean toilet, cozy living rm area. Staff was great and sent reminders on check in process.

A bit further away from shibuya station, by walk I think takes around 10-15mins, but is good that away from the crowd.

Quiet appartment with nice place for Breakfast around the corner. There is a funny stairs to go to your bed. The subway is a little walk but you can also take a bus close by. There is also a good supermarket near.

The staircase to the sleeping area is not nice

Location

Hair on the floor, unclear air-con instruction.

amazing location, great accommodations. easy to check in

Fantastic location and great apartment for exploring Tokyo! We had some issues with being at the wrong building (our fault) but the host was very accommodating and helped us get to the right place (triple read the check-in notes because building A and B look almost identical in the dark and the rain!). Place was super tidy, it had a very small kitchenette but we were still able to use it for a few meals. It was very well equipped with shampoo, conditioner etc, and a good number of bowls/plates. The 2 floor beds upstairs were significantly more comfortable than the ones we've had elsewhere in Japan and a good layout for us and our toddler. Would highly recommend!

It wasn't a problem for us but there were stairs up the the apartment and then stairs up to the mezzanine so I wouldn't recommend it for anyone with mobility issues!

cozy, good location for an affordable price

Great location. Many devices to make your stay comfortable. Beautiful appartement.

Impersonal communication.

Clean, comfortable, had lots of amenities. Provided extra bedding too.

Didn't provide enough towels for 4 people.