The body soap was empty, the floor was not vacuumed, and you have to go all the way to borgato to swim with children. Hallway stunk like weed too.

Superb new hotel, spacious rooms, excellent restaurants and bars. Top ranked buffet. Excellent staff.

Pool was a disappointment. Website pictures are misleading, showing pool at night when it closes at 7pm, maybe winter time for the hardy. Small, very shallow (3.5 ft throughout), small jacuzzi had peeling paint and cracked grout lining. Also, why on earth only accept 21y+? With 3.5 ft pools. Buffet not available Mon-Wednesday and frankly top for AC, but modest elsewhere (disappointing quality seafood, for example, only medium shrimp and mussels/clams). Far from the glory days of AC or Vegas. Many facilities closed somewhat randomly during the week.

It was very clean. Had everything you needed in one location.

Enjoyed the overall facilities at the Water club.

I like the actual Borgata facility and like location off the boardwalk

room carpet was not clean and the water pressure was awful . I came to find out as I was leaving that the whole hotel was having issue and for over $450 a night it should have been better

everything

bathroom could have been cleaner. there was a lot of hair in the shower.

excellent service. beautiful room

nothing

Its a nice hotel with a good choice of restaurants.

The quality of the room service was so poor that after waiting 40 minutes on hold for room service, we went downstairs to complain. Secondly, we paid extra to stay at the Water Club but yet on the second day of our stay, the water club closed early, did not have adequate bar staff, zero wait staff and we had to go to the borgata for food. Really disgusting given that we paid a premium to stay at the Water Club. If I wanted 1 star treatment, I could have stayed someone considerably cheaper.

the Pool

the room service menu

the front desk was not friendly

Great location and view

Booked a king bed but got two queen

friendly staff

rooms were old

the rooms were beautiful

they changed my room 3 times. once I walked in on an older couple bc they double booked the room. then someone walked in on me and then they gave me a free upgrade.