The hotel was really cozy and the staff was helpful and friendly.

The area was a bit far from touristy places.

Wonderful location, nearby great food markets, palaces, easy access to the metro as well

Everything. this is one of the best value hotels I've ever stayed in. the front desk receptionist was very warm and pleasant. everything was immaculate, and the attention to small details in the design of the rooms was noticeable. the location is also very good. right next door to a beautiful temple and the great city palaces.

Nothing. everything was excellent.

Close to markets, palaces, restaurants and street food

Narrow shower space

Cozy boutique hotel

Central location, cleanliness, perfect for a solo traveler. Lovely and thoughtful additions in the rooms.

none!

we couldn’t have been happier at tongtong. the staff is extraordinary friendly and helped us with everything we needed. the location is perfect, the room superclean and comfortable. we made great memories here and i would love to come back as soon as possible :)

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Great location! Free wi-fi. Rooms are clean

They don't have laundry.

Clean but basic room, relatively close to the subway. I didn’t get a chance to experience the roof

Hotel has a strict no guests policy, which was a downside for me and was not mentioned before booking. I thought about complaining but, by the time I found out if was too late for me to book anywhere else. Upon checkin, they give warning after warning after warning about various things that would incur fines; of course, all hotels will charge you if you damage something or stay too long past checkout, but the list of things that will be charged here was longer and more detailed than at other hotels (eg, 10000₩ for failure to return the plastic keycard), which made the checkin process uninviting. Truthfully, though, neither of these issues were dealbreakers for me. The worst part was the comfort of the room for sleeping. The blinds in the room didn’t block much light and the mattress was unbelievably, almost impossibly hard. I’ve stayed at 5 or 6 different hotels in Korea, so I understand that Korean mattresses tend to be firm, compared to the US standards I’m used to. However, this mattress was more firm than any other Korean hotel I’ve stayed in — by a lot. I woke up in pain and unable to sleep well throughout my stay.

very friendly and helpful staff

shower is combined with bathroom sink

Superb location, quiet atmosphere!

Availability of laundry service.

Quite clean. Quiet, despite what some reviews may say about chanting monks

Perhaps a smidgen higher than I’d expect. But no real complaints on it

The location is exceptional. Very close to the main attraction in the city center and with good metro stations nearby. Super clean and confortable, the stay was amazing, wouldn't change a thing.

rooms are small but they have everything you need and it's quite cozy. everything is very clean, which i appreciate

actually the reception boy was very nice, but we gave him our laundry and he returned it wet to our room and we had no time to dry it more as we had to leave. this was very annoying. also the reception hours are from 7 am to 5 pm

The staff was super nice and helpful. Although they were not fluent in English and I was not fluent in Korean we were able to easily understand each other. :-) The place is in a very convenient area. We loved the room and the view on the rooftop is beautiful. We will definitly stay there again in our next trip in South Korea! :D Thank you very much again for your recommandation for the Royal Culture Festival and your kindness :-)

Nothing

The small hotel is ideally situated in the city center and close to Ikseondong area with many cafés, restaurants and bar, yet in a quite side street. The staff is very friendly and caring and it wasa easy to communicate with them during and prior to my stay through KakaoTalk. The room was very cute and actually bigger than expected from the pictures and was indeed very comfortable. The staff made sure to exactly honor my request for windows and view on the temple which I appreciated very much. The room and bathroom were very clean and all was new and well maintained. There are lots of useful and well thought amenities in the room, such as a back massage device, great aircon and lighting system, make-up mirror, hangers and water is provided daily. I felt very cozy in this small room and even though I was traveling with a huge suitcase, there was definitely enough space. I also did not fell inconvenienced at all by the monks chants, as I had read this in some other reviews. The first night I used the earplugs that were kindly provided (very much attention to detail from the kind staff) but soon did not need them anymore. Upon Check In, even though the lady did not speak English, rules and information were provided clearly. Oerall, although the hotel seemed to be fully booked, it was very quiet in all parts whenever I was there.

I would have wished it was possible to access the rooftop later at night. As I had been busy exploring, I could naver make it in time to enjoy the rooftop view or maybe have a drink up there in the evening due to the restricted hours. If people use it respectfully, it would be nice to let residents go upstairs whenever they want to use it. I sometimes felt the price was a bit high on certain nights when I checked availabilty (as it was different for every night).