This property had upgraded amenities and the most comfortable bed. It was VERY clean and made our Florence stay top knotch. We had a three hour delay in our train from Rome and the host stayed in touch with us all the way. She greeted us at the property even though we were three hours late! We were able to relax and catch up on laundry at this facility. It was a relief that she had taken care of everything and even organized a cab for us at our early morning 5am departure. The location to the Duomo was amazing! We will for sure recommend this property to our friend in the USA!!

Everything ! Exceptional and highly recommend ! Lorenzo was so helpful with everything !

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Location fabulous walked to attractions. Lorenzo was very friendly & helpful. After travelling for several days previously washer & dryer were appreciated. Being an older couple the lift to the apartment saved our knees

Lack of sound insulation between floors. The wooden ceilings looked fabulous but the noise of people in upstairs apartment walking at times day & night, was not ideal

Good location. Great apartment, spacious and clean. Great for families.

All good.

The rooms were clean and modern and the host was extremely responsive and accommodating. The property is right in the middle of all tourist attractions.

Amazingly well located apartment in the very center of Florence

Slightly noisy at time… we had kids running at night in the room above.

We absolutely loved the spacious and beautiful hotel. It was the most lavish place out of all the places we stayed in our 2 month European travel. My boyfriend was so I’m love with the architect of the bedroom and bathroom that he wants to build his house out just like the hotels! Lorenzo the owner was so kind, fun and informative! We highly recommend the hotel and will be returning in try future when we stay in Florence again. The hotel is an 8 minute walk to everywhere we wanted to go!

The location is perfect, very near to all the atractions, the room is clean and the staff is nice and polite. Would highly recommend to stay here.

Although you can put some of your stuff bellow the sink, it would be nice to have another shelf or something hanged from the radiator, in order to deposit your toiletries. It could be easily be solved from ikea :)

Clean, accessible to everything.

Lorenzo made sure our stay was pleasant and our needs were met. excellent communication and hospitality! will definitely go back!

beautiful building, excellent location, very clean and renovated. Elevator made it very accessible, rooms were clean and nice, practical laundry facility, AC, bathrooms provided hotel style samples, kitchen equipped with all kitchenware including coffee machine and tea bags. Very pleasant manager and beautiful room designs

nothing

Absolutely everything was ideal. Location is perfect, it takes literally no more than 10 minutes walking to get to the main sights. Along with that the street where the apartments are located is quite. We were 2 adults and 2 years old child when we were staying. The room was enough spacious for us, even taking into account that a baby cot was added to our room. It is significatly more comfortable than a standard double room in a hotel. Our room was well designed and cosy. The room is fully equiped for the most comfortable stay. It was perfectly clear. There were a dinning table (not a typical tiny coffee table), a small fridge (even with a small freezer section) in the room, a dishwashing machine. They provided all required cookware: cutlery, two frying pans, 2 pots, a kettler, a coffee machine, a microwave, cups, plates... everithing you need. There were small sachets with salt, sugar, oil, vinegar. They provided a complete set of toiletries as well as towels. The only thing you should be aware of is that since it is an appratment, so they do not provide everyday cleaning service. But it is not a problem at all, because they have a laundry with a drying machine so you can wash your towels at any time you want for free. Detergent for washing is provided for free. To sum it up, hardly ever you will need something that is not provided. The staff is extreamly kind and ready to help. They helped us with late check-in with no extra charges. This is what 10 of 10 is supposed to be. Without any doubts I can recommend the apartments for staying. Thank you very much for your hospitality. Dear staff, you are doing an excellent job. Keep going! That was a real pleasure to stay in the appartment. Once in Florence, we will 100 percent stay there again.

We actually actively tried to find out what could be improved there. And literally THE ONLY thing we could come up with is that you could add a shelf for soap in the shower.

staff super friendly and helpful

one of the best spots we’ve ever stayed in Europe! Modern, clean, comfortable and super centrally located. the shower was awesome. Lorenzo, our host was helpful, gracious and fabulous. he really took the best care of us and was available and immediately responded to any questions. I would absolutely stay at pergola 35 again! ❤️

nothing really…

Lorenzo, the owner, was great with any request we had. He met us at the apartment and showed us around. Our communication was mainly through whats app, but he was quick to respond. The apartment was walking distance to many shops, grocery stores, bakeries and main attractions. The apartment was so clean with modern touches, and big enough for our family of four.

Our neighbors above were loud and stayed up well beyond the early morning hours. Lorenzo was quick to rectify the situation and contact them.

The apartment was clean, spacious, and modern. I really appreciated the washer and dryer in the basement. Lorenzo and Chiara were very hospitable and responsive. And the location was great!

nothing bad about it!

Great apartment, really clean, nice decor, good location

My partner and I stayed here in the build up to our wedding, and it has everything you need if you want to base yourself in the city for a few days and don't want to go down the hotel route. Modern, clean, elegant with all the amenities you need. Very peaceful and insulated from busier streets nearby has a great little balcony to catch some sun. Lorenzo - the host - was always on hand to help us with whatever we needed. Overall a really pleasant stay.

Nothing

The location is very strategic, The apartment is very nice and new. All facilities as mentioned are prepared accordingly. Elevator is very helpful especially travelling with a kid and stroller. We had a fun stay with Pergola35 in Florence, Italy.

The bathroom tiles are a bit slippery, have to be extra careful especially if wet. Other than that, lovely apartment.