Sana Da Nang Beach Hotel

Modern, clean rooms with a lot of space.

The walls are a little thin, you can easily hear everything that happens in rooms next door along with conversations.

Great

Great!!

Jennifer was amazing, she was very helpful. However, communication with the rest of the staff in English was really difficult even when using Google translator. The location was very good. Good options for breakfast we appreciate that they have poch eggs option and outs. The common areas and dinning room were general clean.

The towels smelled a lot to bleach. Our impression was that beds were hard. My partner had sore waists every morning and pillows need to be changed. The shower glasses had grime. I would recommend a deep clean as the glass is very cloudy. The pool tiles are falling down. The walls paint is falling down . Breakfast drinks is just coffee or black tea. They might have other options of tea . Also the omelette eggs is just with onions and capsicum, they might introduce other toppings . Labels of the food wasn't updated or wasn't displayed and as personal do not speak English it was difficult to know. The security box and the mini bar were not working. They fixed but was annoying to request this. Our flight was really early in the morning, so we checked with reception twice during the previous days and we were told that we would have take away breakfast, but we didn't get in the morning, even though they had promised us that they would organise with the kitchen the day before.

Staff was great and accommodating

I got a room on a high floor. The AC barely worked. The staff moved me to a lower floor and it was much better. Walls are thin and you can hear everything in the halls and other rooms. Kids were running around and banging doors until midnight. Staff did put a stop to it after complaints.