My mother, her dog and myself enjoyed our stay at the cottage. Perfect location for our visit to St Augustine. I think communication should have been better. Especially knowing that I had a pet, they entered the property to do some maintenance work without my approval. An email was sent saying they wanted to send the maintenance man, but they would text me prior. There was no text. I feel they should have called me, not sent an email. My mother’s dog is not aggressive at all, but he doesn’t take lightly to strangers. The repairs could have been done after our departure. I was inconvenienced about 30-45 minutes while he finished the repairs. The maintenance man was shocked and embarrassed that I had not been contacted and apologized. When I called the rental agency, the lady who answered the phone was shocked. The second lady who was called to the phone, was so blasé about the whole incident stating “ I sent you a text”. Communication was lacking.

it was very comfortable and peaceful, works well with our 2 pups

Perfect location for our itinerary at the beach.

Great location for a beach vacation. This unit in particular is very close to the pool as well which is a plus. Love that it was in walking distance to restaurants and fun activities. Sunshine Realty were on top of emails in general and very responsive to calls or emails. Being that everything sounds great so far, my overall rating was simply because the cleanliness of floors was very poorly done. The floors seemed as if they had not cleaned at all. Sofa’s could use and upgrade or use an upholstery cleaning. Kitchen chairs definitely need to be upgraded. Aside from being very wobbly chairs they filled with lots of dust from not being wiped at all. Ceiling fans very dusty. Carpets definitely have not been washed and those were the shower carpets which is kind gross being that different customers rotate through there. We removed them for the time being. I literally swept the floors and then vacuumed them. Hand soup in the restroom was literally filled with water as well as the dish soap we believe because how watery it was that we went bought one. So to Sunshine Realt, as I read in one of the emails about leaving the place as we found it. Meaning leave it a little clean, I think it’s only fair that your paying customers are invited to a well cleaned environment. So I suggest looking into the cleaning crew because other than that you guys were great in everything else.