Very friendly and helpful Crew from booking, pre-arrivals (Eramie) and onsite (Reena, Pablo, Matt, Ben). Very recommendable. And: there is a new (pricey...) onsen next door.

The weather on the last day and the fact that Niseko Hirafu only let the bayblift run for the full ticket price. Niseko has become and is becoming a very posh spot with a lot of Bling Bling tourism, but the slopes are great, provided there is no wind. It's just the trade-off: great snow for bad view, snow, fog.

숙소는 깔끔하고 공간도 충분했습니다. 스키 리프트 오고감에 있어 개별 셔틀이 있어서 매우 편리하였습니다. 직원들은 모두 친절하고 응답도 빨랐습니다.

처음 도착해서 열쇠 수령이 조금 어려웠습니다.

Location was good, property was clean and had good facilities.

The pillows were hard as a rock and very uncomfortable. All of us ended up using our airport pillows instead. The toaster was very bad and needs updating. Couch too small for how many people the chalet stays.

The apartment was very well equipped, tidy and stylish. It was an easy walk to the seven eleven, restaurants etc. There was easy parking.

Some issues are teething problems with a new facility Others are design issues. A teething issue is that everything was unlabelled. The apartment building was unlabelled so it was very difficult to find, the apartment itself was unlabelled, and even the bins for the recycle sorting were unlabelled. I tried three times following the instructions but could not get the washer/dryer to actually dry. On the design side, I can imagine it may be cozy in winter, but in summer there was no way to have fresh air without being in full view of the street and then light coming in at 3:30 am when the sun comes up. Only one window opened and so it ended up a stifling box if you needed some privacy. Niseko is a construction zone in summer, but that is not the apartment owners issue.