Hotel Metropole

Location and continental breakfast

Room was much smaller than my last room. Too expensive

The location was great, the rooms were very nice and the breakfast was good

When we got back in the room around 10 pm there was a puddle of water on the floor around the refrigerator and realized the freezer had not been defrosted prior to our check in and the ice had melted, we contacted the front desk but since maintenance was not available we just moved the freezer control to a higher level , but I think it should be defrosted or set at the proper temperature prior to every check in

Location was wonderful and the staff was wonderful! And, of course, Avalon is wonderful!

Breakfast set up was not good. There were no tables so you had to hold things on your lap. This is really awkward with cereal and I can’t imagine how hard it is with kids. Plus, it’s in a space that has opening to the outdoors, so it is not warm and cozy. One of our two days, the maid had not come even by 1:30 in the afternoon.

The location was perfect! Central, on the main strip, above some of the best food and coffee available, and not far from the beach club. The staff was also very kind and super responsive when anything went wrong.

The room itself had many issues. We had to get a plumber 3+ times because the toilet would stop flushing, the tv sound wasnt working, then the tv itself wouldn't turn on, and the room they placed us in was right outside the lobby where the continental breakfast was so we paid for a king suite just to be woken up at all hours of the night and morning by people hanging out right outside our door and the workers loudly going into the supply closet connected to our room. Again, the staff was super kind and attentive when we had issues but this room should be way cheaper for the amount of noise/traffic right outside the door and the amount of issues it has.