The Hotel Serene Glendale Peoria, Surestay Collection by Best Western

Clean. Friendly staff. Quiet. Room was extremely updated. Smelled nice. Location was convenient. Easy check in/check out.

Breakfast was a little disappointing. We did find hair in our food.

Everything

Everything was very good

Property was very nice and easy to find.

Only thing we did not like the was the water pressure from the sink and the shower. When showering the water would get everywhere. Other than that the place was good.

I liked the location it was close to where we wanted to go.

Floors were dirty. The managers said the kind of floors they are make it look dirty but I asked them to mop them while we were out for the day and re clean the room. The trash hasn’t been emptied before our stay under the sink. When we got back the room had been cleaned but not the floors. Getting out of the shower and going to put socks on the bottoms of our feet were almost black because of the floors. Also our water was not very hot except the first day. Used condom in our trash can when we got there.. but they weren’t able to switch rooms because of how booked it was and we didn’t have the money to get a new room.