All was as listed! Kids loved sledding down the back hill in the fresh snow. Great location, easy family place!

At the end of the day we enjoyed our annual family big bear trip but the cabin could use a little extras... the location was great! The backyard was enclosed and safe for snow play for the littles as well as a big patio to grill on and hang with the family. The spa was excellent and just what we needed at the end of the day. Sheets were clean and beds were comfortable. The tv was easy to navigate and had Netflix which was great... however the cabin smelt like someone had a bonfire inside when we entered so we had to air it out for a couple hours. The key only locked the screen door so it felt a little unsafe when we slept at night. There was only one dish towel to dry the hand washed dishes all weekend. They wanted us to clean the patio and any evidence of a BBQ yet there was no broom provided to do so. It also would have been nice to have some snow play saucers on site for the kids. When all is said and done we enjoyed our stay and would rent again. Thank you Mary!

All was as listed! Kids loved sledding down the back hill in the fresh snow. Great location, easy family place!

At the end of the day we enjoyed our annual family big bear trip but the cabin could use a little extras... the location was great! The backyard was enclosed and safe for snow play for the littles as well as a big patio to grill on and hang with the family. The spa was excellent and just what we needed at the end of the day. Sheets were clean and beds were comfortable. The tv was easy to navigate and had Netflix which was great... however the cabin smelt like someone had a bonfire inside when we entered so we had to air it out for a couple hours. The key only locked the screen door so it felt a little unsafe when we slept at night. There was only one dish towel to dry the hand washed dishes all weekend. They wanted us to clean the patio and any evidence of a BBQ yet there was no broom provided to do so. It also would have been nice to have some snow play saucers on site for the kids. When all is said and done we enjoyed our stay and would rent again. Thank you Mary!

The place was in a good location near the Village and there was good communication with the Owner. The communication between the property manager and owner was sub par and the sheets/pillows and couch had dog hair. Asked for new sheets. Property manager called me and advised that cleaning services would bring sheets and install them on the bed. Apparently Maintenance came instead and they would not install them on the bed. They failed to bring the correct size sheets. Had to message owner since property manager office was closed. They stated there was miscommunication and that’s why the incorrect size sheets were delivered and said cleaning service would bring the new sheets. Maintenance brought the correct sized sheets instead of cleaning services again, but would not install on the bed. Maintenance did take the dirty sheets. Eyes were itchy during the trip. I would recommend bringing your own pillows. Kitchen table had ash on it upon arrival. I recommend owner hiring a better cleaning service.

Cute, clean and convenient location. Cozy fireplace, loved the privacy of the jacuzzi, well appointed kitchen - perfect for our getaway! We’d definitely stay there again!

The place was in a good location near the Village and there was good communication with the Owner. The communication between the property manager and owner was sub par and the sheets/pillows and couch had dog hair. Asked for new sheets. Property manager called me and advised that cleaning services would bring sheets and install them on the bed. Apparently Maintenance came instead and they would not install them on the bed. They failed to bring the correct size sheets. Had to message owner since property manager office was closed. They stated there was miscommunication and that’s why the incorrect size sheets were delivered and said cleaning service would bring the new sheets. Maintenance brought the correct sized sheets instead of cleaning services again, but would not install on the bed. Maintenance did take the dirty sheets. Eyes were itchy during the trip. I would recommend bringing your own pillows. Kitchen table had ash on it upon arrival. I recommend owner hiring a better cleaning service.

Cozy yet spacious for 4 I was thrilled there was Christmas decorations to enjoy and a great fireplace My granddaughter had a great time in the snow The management company was easy to deal with when the heater died was fixed in a couple of hours

Cute, clean and convenient location. Cozy fireplace, loved the privacy of the jacuzzi, well appointed kitchen - perfect for our getaway! We’d definitely stay there again!

We will be coming back. The location is great!

Cozy yet spacious for 4 I was thrilled there was Christmas decorations to enjoy and a great fireplace My granddaughter had a great time in the snow The management company was easy to deal with when the heater died was fixed in a couple of hours

We will be coming back. The location is great!

Excellent location, perfect for a getaway with kids and pets. Great fenced in yard and deck. Kids loved the hot tub and fireplace. All the amenities you need for a weekend in the mountains.

Excellent location, perfect for a getaway with kids and pets. Great fenced in yard and deck. Kids loved the hot tub and fireplace. All the amenities you need for a weekend in the mountains.

This was a very cute two bedroom cabin. Really enjoyed the jacuzzi pool on deck. Property does need some repairs, especially the front door locks and the blinds. But we enjoyed our stay.

This was a very cute two bedroom cabin. Really enjoyed the jacuzzi pool on deck. Property does need some repairs, especially the front door locks and the blinds. But we enjoyed our stay.

My wife and I flew in from Ohio and stayed here for a week. We had an awesome time. The cabin was very nice and clean. The location was great. It was only a 10 minute walk to the downtown area. It was a very quiet neighborhood. The deck and the hot tub were the highlights of our stay!

Comphy but could have been cleaner. Windows were dirty and there were cobwebs everywhere, inside and out. Very dirty around the deck next to the hot tub. When I had to put the cover back on I got filthy. It's a nice place but the house keeper neads to do a much better job.

My wife and I flew in from Ohio and stayed here for a week. We had an awesome time. The cabin was very nice and clean. The location was great. It was only a 10 minute walk to the downtown area. It was a very quiet neighborhood. The deck and the hot tub were the highlights of our stay!

Comphy but could have been cleaner. Windows were dirty and there were cobwebs everywhere, inside and out. Very dirty around the deck next to the hot tub. When I had to put the cover back on I got filthy. It's a nice place but the house keeper neads to do a much better job.

Me and three friends stayed here for a birthday weekend trip and this cabin was perfect! It was just big enough to be comfortable for four people. The hot tub on the deck was amazing and the location was very convenient for going to the marina or hiking trails. The key lock box was for some reason very hard to open but other than that everything was great for our weekend.

We really enjoyed our stay at Oak Tree Retreat. The location is perfect with easy access to both lake and mountain activities and plenty of things to do within walking distance. The home is comfortable and had everything we needed for the week. The owners were quick to respond with any questions we had. We will be back!

Me and three friends stayed here for a birthday weekend trip and this cabin was perfect! It was just big enough to be comfortable for four people. The hot tub on the deck was amazing and the location was very convenient for going to the marina or hiking trails. The key lock box was for some reason very hard to open but other than that everything was great for our weekend.

The place itself was okay, a little dated and needed to wash counters and dishes before use. Shower curtain was very cheap and fell off every time we opened or closed it. Fridge wasn’t working for first 24 hours and BIg Bear Destination management told me to pick up ice for my cooler! No one there answers a phone and had to wait on hold for 15 min! Owners were more responsive than property managers !! After first day, they brought another fridge. The metal screen door was torn open by the handle and scratched my hand. Very dangerous. Best part is 3 days after we leave we start getting calls from BB Destinations asking when we are checking out. They need to clean for the next guest! We had been gone 3 days already!! This occurred several times, even AFTER I called to inform them of the error!! I finally had to block the number! If you can rent directly from the owners, then do it, but this management company are awful!!

We really enjoyed our stay at Oak Tree Retreat. The location is perfect with easy access to both lake and mountain activities and plenty of things to do within walking distance. The home is comfortable and had everything we needed for the week. The owners were quick to respond with any questions we had. We will be back!

The place itself was okay, a little dated and needed to wash counters and dishes before use. Shower curtain was very cheap and fell off every time we opened or closed it. Fridge wasn’t working for first 24 hours and BIg Bear Destination management told me to pick up ice for my cooler! No one there answers a phone and had to wait on hold for 15 min! Owners were more responsive than property managers !! After first day, they brought another fridge. The metal screen door was torn open by the handle and scratched my hand. Very dangerous. Best part is 3 days after we leave we start getting calls from BB Destinations asking when we are checking out. They need to clean for the next guest! We had been gone 3 days already!! This occurred several times, even AFTER I called to inform them of the error!! I finally had to block the number! If you can rent directly from the owners, then do it, but this management company are awful!!

This place was a great for dogs, warm patio and fenced backyard. The shower was little bit old, not enough water so hard to take a shower. The hot bath wasn't worked. We tried for 2 nights but never warmed up.

Absolutely loved our stay this week at the cabin, originally it was supposed to be 5 or 6 of us... i turned out to only be 2 of us which was PERFECT for the space. The house is 2 stories according to the pictures, but only the top is what the guests get to use. The California king is perfect but the twins are a little small for an average adult. I moved the beds together, but it looks like it had t been cleaned under the bed in a while. I found a book and some toys. The check in process wasn’t as easy as it should have been... because i booked through VRBO, my name wasn’t in the system and they had to go around and find my reservation, then i was told i would get a text with the check in code and never received anything. Luckily Mary was very communicative and such a great hostess and was always only a call or text away. There are some small adjustments i would recommend, the internet is VERY SLOW, you could not be on more than 1 device at a time which was very hard for us because we work from our computers and needed the internet... we made it work, but i would recommend either upgrading the internet or letting the guests know that they need to bring a hotspot. The front door had a glass panel missing and i called Mary right away she had it fixed in a coupes hours. The fire place was P. E. R. F. E. C. T. !!! We will definitely be renting from The Reggie family again!

We had the most amazing time at this property. We relaxed, stayed warm, played in the snow and did the hot tub! Smiles the entire weekend :)

We had the most amazing time at this property. We relaxed, stayed warm, played in the snow and did the hot tub! Smiles the entire weekend :)

It had almost everything we could need. We had to go to a laundromat to clean items. Would have been nice to have it on site. Also, I would have liked to have a vacuum so we could clean the floors before we left. I understand there is cleaning done after our stay but I don't like to leave a mess when renting a place but there were no cleaning supplies available. It did have a great spa though which is a plus.

This place was a great for dogs, warm patio and fenced backyard. The shower was little bit old, not enough water so hard to take a shower. The hot bath wasn't worked. We tried for 2 nights but never warmed up.