Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo prezzo per questa posizionePrezzo inferiore alla media della zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Posizione
Recensioni
5 / 10
Booking confirmed,but no unit on arrival
We atleast got to stay in the same complex we originally booked
We had a very disappointing start to what was supposed to be a special birthday weekend.
We made our booking through Booking.com, paid in full, and drove almost 6 hours to get there. Upon arrival, we were told that we had booked through “Lekker Slaap” at a completely different location. We explained multiple times that we had never booked through Lekker Slaap and that we had a confirmed Booking.com confirmation email. Despite this, the lady insisted there was no booking under our name and told us to sort it out with Booking.com — even though the only contact number listed on our booking was hers.
She then handed the phone to a man who was extremely rude. He repeatedly insisted we had no booking and ended the call while I was still trying to explain the situation. After driving so far and believing our accommodation was secured and paid for, this was incredibly stressful. My wife had a panic attack as we genuinely did not know where we were going to stay.
A few minutes later, the lady phoned back and apologised, saying our booking had never been added to their calendar. We were then directed to another unit in the same complex. When we arrived at the new unit, we were satisfied with it, and it met our expectations.
However, we later discovered that the guest who is staying in the unit we booked had been placed there because he was not allowed to enter the other complex he booked with his trailer — which was apparently the unit they initially claimed we had booked. This made the whole situation even more frustrating, as it seems there was internal mismanagement.
While the alternative unit was acceptable in the end, the handling of the situation, the rudeness, and the stress caused — especially after such a long drive — were extremely disappointing. We hope management improves their booking system and communication to prevent other guests from going through a similar experience
10 / 10
We enjoyed the stay very much, central tonall big sites.
Close to all the attractions.
Nothing everything is was perfect.
9 / 10
Excellent Stay at 11 Portobello
Place was clean and comfortable
Booking was short notice but were assisted.
Evelyn gave us excellent service
5 / 10
Good and bad
Location good. Quiet / peaceful place. Good decor.
Found cockroaches walking in the kitchen during preparing food and for the rest of the stay we rather ate out. Landed up buying pillows to sleep on because the pillows did not smell great. Towels provided are so hard to dry yourself with. The rest of the place was decent.
Place was clean and comfortable
Booking was short notice but were assisted.
Evelyn gave us excellent service
10 / 10Eccezionale·mar 2025
Apartment was amazing you feel at home as soon as you walk through the door
The view of the pool was so beautifull from the balcony and the apartment is so neat and clean with everything you need
The bonus was it so close to the beach and the waterpark and the best of all was the Beach bar walking distance from the apartment so you do not have to drive
Liked everything nothing we did not like but the only thing might even make it better is a aircon as apartment is very hot and humid and maybe equipment to clean the grill outside
5 / 10·mar 2026
We atleast got to stay in the same complex we originally booked
We had a very disappointing start to what was supposed to be a special birthday weekend.
We made our booking through Booking.com, paid in full, and drove almost 6 hours to get there. Upon arrival, we were told that we had booked through “Lekker Slaap” at a completely different location. We explained multiple times that we had never booked through Lekker Slaap and that we had a confirmed Booking.com confirmation email. Despite this, the lady insisted there was no booking under our name and told us to sort it out with Booking.com — even though the only contact number listed on our booking was hers.
She then handed the phone to a man who was extremely rude. He repeatedly insisted we had no booking and ended the call while I was still trying to explain the situation. After driving so far and believing our accommodation was secured and paid for, this was incredibly stressful. My wife had a panic attack as we genuinely did not know where we were going to stay.
A few minutes later, the lady phoned back and apologised, saying our booking had never been added to their calendar. We were then directed to another unit in the same complex. When we arrived at the new unit, we were satisfied with it, and it met our expectations.
However, we later discovered that the guest who is staying in the unit we booked had been placed there because he was not allowed to enter the other complex he booked with his trailer — which was apparently the unit they initially claimed we had booked. This made the whole situation even more frustrating, as it seems there was internal mismanagement.
While the alternative unit was acceptable in the end, the handling of the situation, the rudeness, and the stress caused — especially after such a long drive — were extremely disappointing. We hope management improves their booking system and communication to prevent other guests from going through a similar experience
11 Portobelo si trova a Mossel Bay a 500 metri da Diaz Beach, 4,5 km da Bartolomeu Dias Museum Complex e 19 km da Riserva Privata di Caccia di Botlierskop.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Piscina
Non fumatori
WiFi/Internet
Giardino
Parcheggio accessibile
Cucina all'aperto
Adatto alle famiglie
Cassaforte
Servizi di assistenza all'infanzia
Accessibile con ascensore
Check-in/out senza contatto
Prodotti per la pulizia
Domande frequenti
Questa struttura segue procedure di pulizia avanzata?
Sì, questa appartamento ha implementato procedure e processi di pulizia avanzata per garantire la salute e la sicurezza degli utenti.
Il parcheggio è incluso in questo appartamento?
Il parcheggio non è specificato tra i servizi disponibili per 11 Portobelo. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo appartamento?
Sì, presso 11 Portobelo è disponibile una piscina. Buona nuotata!
11 Portobelo accetta animali domestici?
Purtroppo, in questo appartamento non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso 11 Portobelo?
Abbiamo trovato 14 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, piscina, non fumatori e wifi/internet.
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo prezzo per questa posizionePrezzo inferiore alla media della zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa appartamento struttura in affitto
11 Portobelo
11 Portobelo si trova a Mossel Bay a 500 metri da Diaz Beach, 4,5 km da Bartolomeu Dias Museum Complex e 19 km da Riserva Privata di Caccia di Botlierskop.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Piscina
Non fumatori
WiFi/Internet
Giardino
Parcheggio accessibile
Cucina all'aperto
Adatto alle famiglie
Cassaforte
Servizi di assistenza all'infanzia
Accessibile con ascensore
Check-in/out senza contatto
Prodotti per la pulizia
Mappa di Capo Occidentale, Sudafrica
Valutazioni e recensioni
8,9 / 10
(69 Valutazioni)
100% di recensioni verificate
10 / 10Eccezionale·dic 2025
Close to all the attractions.
Nothing everything is was perfect.
9 / 10Eccezionale·nov 2025
Place was clean and comfortable
Booking was short notice but were assisted.
Evelyn gave us excellent service
10 / 10Eccezionale·mar 2025
Apartment was amazing you feel at home as soon as you walk through the door
The view of the pool was so beautifull from the balcony and the apartment is so neat and clean with everything you need
The bonus was it so close to the beach and the waterpark and the best of all was the Beach bar walking distance from the apartment so you do not have to drive
Liked everything nothing we did not like but the only thing might even make it better is a aircon as apartment is very hot and humid and maybe equipment to clean the grill outside
5 / 10·mar 2026
We atleast got to stay in the same complex we originally booked
We had a very disappointing start to what was supposed to be a special birthday weekend.
We made our booking through Booking.com, paid in full, and drove almost 6 hours to get there. Upon arrival, we were told that we had booked through “Lekker Slaap” at a completely different location. We explained multiple times that we had never booked through Lekker Slaap and that we had a confirmed Booking.com confirmation email. Despite this, the lady insisted there was no booking under our name and told us to sort it out with Booking.com — even though the only contact number listed on our booking was hers.
She then handed the phone to a man who was extremely rude. He repeatedly insisted we had no booking and ended the call while I was still trying to explain the situation. After driving so far and believing our accommodation was secured and paid for, this was incredibly stressful. My wife had a panic attack as we genuinely did not know where we were going to stay.
A few minutes later, the lady phoned back and apologised, saying our booking had never been added to their calendar. We were then directed to another unit in the same complex. When we arrived at the new unit, we were satisfied with it, and it met our expectations.
However, we later discovered that the guest who is staying in the unit we booked had been placed there because he was not allowed to enter the other complex he booked with his trailer — which was apparently the unit they initially claimed we had booked. This made the whole situation even more frustrating, as it seems there was internal mismanagement.
While the alternative unit was acceptable in the end, the handling of the situation, the rudeness, and the stress caused — especially after such a long drive — were extremely disappointing. We hope management improves their booking system and communication to prevent other guests from going through a similar experience
€€€€
I più votati dagli ospiti
8,9
(69 Valutazioni)
"Close to all the attractions."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Ottimo prezzo per questa posizionePrezzo inferiore alla media della zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Mappa di Capo Occidentale, Sudafrica
A proposito di questa appartamento struttura in affitto
11 Portobelo
11 Portobelo si trova a Mossel Bay a 500 metri da Diaz Beach, 4,5 km da Bartolomeu Dias Museum Complex e 19 km da Riserva Privata di Caccia di Botlierskop.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Piscina
Non fumatori
WiFi/Internet
Giardino
Parcheggio accessibile
Cucina all'aperto
Adatto alle famiglie
Cassaforte
Servizi di assistenza all'infanzia
Accessibile con ascensore
Check-in/out senza contatto
Prodotti per la pulizia
Domande frequenti
Questa struttura segue procedure di pulizia avanzata?
Sì, questa appartamento ha implementato procedure e processi di pulizia avanzata per garantire la salute e la sicurezza degli utenti.
Il parcheggio è incluso in questo appartamento?
Il parcheggio non è specificato tra i servizi disponibili per 11 Portobelo. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo appartamento?
Sì, presso 11 Portobelo è disponibile una piscina. Buona nuotata!
11 Portobelo accetta animali domestici?
Purtroppo, in questo appartamento non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso 11 Portobelo?
Abbiamo trovato 14 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, piscina, non fumatori e wifi/internet.
Esplora soggiorni simili a Capo Occidentale, Sudafrica