La posizione, le camere ampie ed i letti comodi ed alti

L'appartamento presentava alcune criticità: cuscini eccessivamente flessibili, che mi hanno causato al risveglio un forte torcicollo; la mia camera era separata da quella di un altro ospite da una vetrata attraverso la quale si sentivano distintamente le voci. Nel bagno c'era un odore di fogna e le finestre si aprivano su un altro ambiente interno (a cui non avevamo accesso), pertanto non c'era possibilità di aereazione. Ma la cosa che più ci ha deluso è stata che dopo averci detto che potevamo lasciare le nostre valigie prima del check-in (dal momento che arrivavano a Katowice alle 11,30) non solo nessuno si è presentato ad accoglierci ma dopo averli contattati ci è stato agganciato bruscamente il telefono. Infine, non ci hanno inviato il codice per aprire la porta dell'appartamento che abbiamo ricevuto solo dopo aver telefonato.

Very good location, very big apartment

The walls were super thin I could hear everything during the night…. Plus it was cold

La posizione e le dimensioni molto generose delle camere

Non c'era modo di oscurare le finestre e il bagno aveva qualche problema di scarico. Inoltre uno dei letti , seppure comodo, cigolava in una maniera spaventosa

The property was located in a more quiet part of town with great access to both Brynów and Śródmiescie. Walk down to the street level and be sure to visit the Krystyna Wraca z Wiednia Cafe for all breakfast and lunch needs. The apartment is in the modern style kamienica with large rooms and tall ceilings. The decor is a nice trip back to the interwar period of Polish city living.

We visited the property during a heatwave in July and the conditions, and property’s host response prevented any enjoyment of our stay. The internet was down and I spent first hour assisting with troubleshooting, and proving it doesn’t work, while the receptionist was on the phone with the manager running through many steps. Complete waste of time - instead of settling in, unpacking and resting after a long trip, we were forced to deal with a frustrated lady resetting circuit breakers and attempting to fix the problem she has no clue how to fix. I finally told her I work in IT and what is needed to fix the problem. The property has no AC - pretty common in those older kamienice - and being on a 2nd floor it was hot. This was expected. The property advertised that the fans were available upon request. Upon entering, we realized that there weren’t any fans and requesting them wasn’t easy. After much pressure, we received a single fan with a promise of more to be delivered. Those fans weren’t delivered the next day as promised and no updates were provided. The receptionist wasn’t responding to my messages forcing me to make international rate calls to reach her for any status. I told the host that I will be forced to buy fans and that they can deduct the cost of the fans from our stay. The receptionist said things aren’t cheap in Poland anymore, and that the manager had fans in an offsite storage, unavailable immediately, yet didn’t agree with my solution. Several times I asked for the contact with the property manager, which she refused to provide. Even a bigger lingering issue was the sewage smell from the bathroom bidet. Nothing like a that aroma to go with the art deco decor. We reported it several times and were told some procedure to run the water for a while would solve it. Well following the advice exposed a leak in the plumbing making things even worse. The smell never got addressed, even though the property said they would send someone to take a...