Property was clean. Some

The townhouse was perfect. I had to notify the property manager about a back door. I received immediate response. 10/10!

Nice place, penty of room, beautiful beaches. Pool was convenient, but had a 2" band of brown scum above water like. It just needs a good cleaning. One gripe, someone came into our room the day before check out, and filled the laundry room with 2 or 3 large bags of what im guessing is clean linens for after we check out. Too heavy/bulky to carry and move out of our way and make room for us to open and close dryer for our last minute laundry needs, thought it was unnecessary. Overall great place and nice vacation!

We liked the house but had issues with property management, cleanliness, maintenance and parking. Less than a week before our check-in we were notified the house had existing damage from a hurricane that took place 2 months prior. Holes in ceiling and water stains in the walls were throughout the house. As much as we appreciated the offer to cancel and find another property, it was somewhat suspect that was provided after no other properties of that size remained on the market. Really slimy way of doing business. Cleanliness is god awful. Yes the house was vacuumed and wiped down and clean linens throughout. However, the kitchen, baseboards, window ledges and laundry room were a disaster. We spent most of our first day removing silverware and other items from the kitchen to clean them. Almost like someone was given less than an hour to clean. And since this property charges almost double what others did for cleaning, it was unacceptable. Garage access from outside didn't work and the garage door malfunctioned to where we could only close the door from inside the garage by holding the switch until the door closed. Apparently the owner knew of this issue and provided property management a list of ways to resolve but it never worked. With a week left on our stay it was never fixed. Outside parking is extremely challenging if you have a large vehicle. If you park inside the garage and another resident/traveler parks in your outside space , you can't get out of the garage. Happened to us twice. House layout and closeness to the beach was great. Our family of 5 with 3 young children enjoyed fishing and walking on the beach daily.