The agents who look after the property are really friendly, helpful and communication with them was easy. It is possible to collect/drop off the keys outside their opening hours if you agree it with them in advance. The apartment itself was the best ski apartment of this type I've stayed in. It is small and basic but the owners have decked it out with lots of extras to make it feel homely (e.g. cute electric fireplace, teapot, decorations) and the view from the balcony is stunning. Everything was clean and well maintained. Location is perfect too. Would recommend a walk around Lake Tueda at sunset, Le Rastro for a great value, casual but delicious meal and the spa at Alpen Ruitor Hotel for a treat. Also worth going to the larger Sherpa supermarket in the centre of Mottaret for much more choice than the little one beneath the apartment.

It would be good if there were some extra blankets provided so it wouldn't be necessary to have the heating up as high which makes it a bit stuffy, especially upstairs. Also the pillows were pretty lumpy. Worth noting the sloped ceiling is very low in the double bedroom - but it was ok to put up with for a week, considering how great the place is in general.