I can't say enough good things about this location! The room was great for the family, and the central location to all of the restaurants was also very convenient. The rooms were clean and well supplied, and was beautifully decorated. The condo that we stayed in will definitely be on our return list. The staff was amazing! There was an issue with teenagers throwing items off the balcony of the 12th floor, one item hit my daughter in the head while at the pool. The security took care of it immediately and kept us informed during their investigation process. Felt very safe to be at this location with our children. Highly recommend.

The condo was very nice and clean. We enjoyed it. The only problem was check in. We got there at 3:00 and received text stating condo was still being cleaned however we went to the condo and no one was there cleaning. I texted them back at 3:30 telling them we were there and nobody was cleaning and they miraculously was able to let us in! Wasn’t happy about that. Other than that everything was good.

This condo had the most perfect floor plan. Each family had their own private bedroom with a full bath. The extra bath off the hall was an added bonus. The kitchen was fairly well stocked. The views were amazing and relaxing. The seating area around the table was large enough for all the adults to sit around. The building was very clean and had a lot of other activities to do, putting green, shuffle board, grilling area, pickle ball and on and on. All employees were very kind, courteous and helpful. The walk to the beach was nice and shorter then we’ve had before in a different Phoenix condo. We only ran into one issue but the front desk, not the management company, immediately took care of it since it was an HOA issue. Would definitely stay here again.

I don't normally write reviews but felt I needed to let others know what they might be up against. We have stayed at Phoenix West II many times and have always had great experiences and a great deal of basic kitchen supplies, but this trip had many issues and challenges! The day of arrival we got into town really early so we called Liquid Life to see if we could get an earlier check in than 3:00. They were very friendly and acted like they would be able to accommodate this request and said they would contact us back and let us know when we could check in. They never contacted us back, so when it was almost 3:00 I called them back to see if we could get in condo. After waiting by condo door with all of our luggage, not only did they not help us get into condo before 3:00 as we requested possible earlier check in, they didn't even let us in at 3:00! Liquid Life didn't even send our door code until after 4:00!! Once in the condo we were pleased with how beautiful it was, but soon found out the kitchen was only stocked with dishes, some cookware and silverware, but they didn't even have salt and pepper shakers, no foil, no coffee or coffee filters to go in the fancy coffee maker! Oddly enough the living room hutch was stocked with a ton of board games and books, but kitchen didn't even have basic seasonings or coffee supplies. Also, the refrigerator ice maker leaked and didn't produce ice well and the bar ice maker leaked water inside the maker and would mess up ice. Plus, on day 2 our door code wouldn't work causing us to be stranded outside until they could reset our code! Sure hope we have a better experience next time, and others don't have the same problems we did.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was clean and big enough for our family! We enjoyed so much! Will book it again!

Great place to stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at this condo. Lazy river was wonderful. The condo was clean and kitchen was well stocked. We did have an issue with the jacuzzi tub in master bath but maintenance came quickly to look at it. Also, the condo states it holds 12 people and there were only 8 face towels in the whole condo. We had 9 people so we had to wash towels constantly. Bring extra face towels if you have more than 8 people. We definitely would stay here again. Thanks!

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This os a great condo. Had everything a person would need for a week. The game table was a favorite of the kids.