The staff were amazing the receptionist Rai the valet the coffee man house keeping everything was great!

Nothing

كل شئ جميل وفوق الوصف حقيقة رووووعه الاطلالة والموقع والأثاث والتجهيزات داخل الفندق الذكي …شكراً لكم من الاعماق وتعامل الموضفين بالاستقبال جميعهم بلااستثناء - الاستاذ امين ومنعم والاخت زينب

لاشئ كل شئ خيال

Great location and exceptionally friendly personnel. Zinab was wonderful, helping us get a great upgrade to a Royal Suite with a stunning view on the Burj and Fountains. assisting the family with all needs, during our stay! We had a life-time experience, including a first view on the year-end fireworks on the Burj

All was exceptionnal!

Le service le confort la disponibilité du personnel

Le restaurant nazzac

Hotel muito bom, sem pontos negativos.

Perfection is made in this hotel ! I loved and is my favourite hotel so far. Had Free ViP lounge breakfast because it was my birthday also a lot of extras like decorating my room, free piece of cake with happy birthday . And the staff the most wonderful people from cleaning to reception etc. very friendly and professional. My respects for them!

The customers who comes there are most of them people with money and because they are rich treat the staff very poorly and not with respect ! The owner or manager of the hotel need to appreciate their staff and don’t let those customers treat them this way! Because your rich don’t gives you the right to treat others bad! I experience this only in Dubai in expensive hotels or places but don’t know why! I never treat people this way no matter where they come from.

The property is pretty near to almost all downtown attractions. Facilities are good and clean. Taxi is easy to get and the staff are super friendly. We would like to express our gratitude to those who work at the front desk for their help, and Kevin & Rashid at the concierge for their assistance with a wonderful trip to Abu Dhabi, which is well with it. Thank you for making our holidays in Dubai so memorable!

Staff are nice and rooms are clean and comfortable

AC was either too cold or too warm. Old school plugs for power, new hotels now have USBs

Address made us feel special, at 'home', well taken care off. Getting to know the management and staff as well...amazing people, service and all around. The location is also great!

The hotel staff is just amazing. Special thanks to the lifeguards at the pool and the staff.

Rien

everything really was perfect , the location, the staff, the facilities, the room and the view and the cleanliness and the club lounge

nothing

the best

nothing

location and facilities

entrance

all

noting all was perfect

From the hotel to the service facilities

Liked everything

the location

I booked 2 rooms for the first night after that I Waite from 3:00PM and my next flight will be at 1:00 AM I Waite untill 8:45PM to take the rooms when I talked to the Minjer he give me 50% off but I lost my flights because of the late from the hotels and I booked other flight in the next day and that cost more than 5000 AUE 😢

the location

I had many haven’t take my rooms untill 8:45Pm and was waiting at the lobby more than 5 hours even if they give me 50% off that not happy to me and the booking company didn’t answers when I try to contact the support teams

location

Annoyance in the morning Locking the doors, I can hear it well from my room, and this is very annoying I couldn’t sleep well. Hotels tend to fill the minibar upon request without the need to pay a deposit ahead, but not in this hotel. The billow Smell bad. Not well dried out of the water When I made my reservation I requested a king bed. They just gave me two beds attached to each other, which is not acceptable. I won't be back again unfortunately