This was our first time staying at Mar y Sol, but not our first visit to Isla, we've been coming for years. I did a lot of research on Mar y Sol--what I could find. So I hope this review may be helpful to others.I asked the host a lot of questions before booking as I could not find the answers on the listing. He was very quick to respond and answer my questions.We were not sent a welcome guide so we had no idea how/where to check in, wi-fi password, etc. Our room was not clean when we arrived even though we arrived after the 3pm check in time. After talking to other guests, we got the wi-fi password and Roberto, the maintenance guy, got us to our room. We were in room 4, second floor of the white building. Decor is very plain but the bed was comfortable. We never did get hot water to the kitchen sink but we were happy to have hot water in the bathroom as other guests that were there for 2 weeks never had any. We weren't sure about how to go about getting drinking water--so we'd ask Roberto or Jessie, the maid and were always able to get it. We knew going into it that the Mayan Monkey hotel next store would be blaring music all night--and they did. Ear plugs didn't cut it. We also didn't know what to do to check out so we just left the key on the table. We arrived on a Saturday and didn't have maid service until Wednesday, which was fine, but it would have been nice to know if there was a schedule or how it worked. Beautiful ocean view and lovely flora and fauna made it!

Great all around

We arrived at Mar Y Sol not having been there before, although we've been traveling to Isla Mujeres for many years. We liked the price and the photos of the facility. Some of the reviews we read were a little shakey. The pool wasn't quite up to snuff, the beach was mucky and not swimmable, the loud music next door at a beach club pumped wall shaking dance music until 2 AM, and a couple of other complaints. We found almost none of this to be the case. Yes, the beach club next door did play thumping dance music, but our AC pretty much masked it, and after a while, it kind of faded into the background and we hardly noticed it. That being said, we found the property to be quite charming. Our apartment was certainly of the efficiency variety. Small eat-in kitchen well equipped with what one needs.. We never cook on Isla as there are so many incredible favorite restaurants on the island that we don't care to cook. The bedroom was fairly large with attached small bathroom with a great shower. The bed was quite comfortable. The balcony overlooking the beach was plenty large. The grounds were lovely with lots of plants and trees. The beach was excellent and not mucky at all with plenty of beach chairs. We spent a lot of time on the beach. The staff is responsive and friendly. The pool is small, but very nice and well maintained. We really had a wonderful time here for our two weeks and would come back. I wish we could include some of our own pictures in the review.

We decided to take a chance and stay here because the room rate was so cheap. We knew not to expect it to be anything like a Hilton and the other reviews mentioned it was next to a loud Beach Club/Hostel. The first night there it was extremely loud because there was a big party for the Holiday at Mayan Monkey. Luckily it was only the one night. There was music most nights but it did not keep us from sleeping but I could see how it might bother some. However the rooms were clean and we had a private beach which was the best part. If you’re looking for something fancy , this is not it. But if you are looking for a private beach that is mostly quiet. This is a little gem. A little paint and nicer linens would go a long way to making this a better place.