Momento Bangtao Beach

Great little place! The bed is like sleeping on a cloud, I miss it.

Nothing

Staff is wonderful!

This hotel was a lovely surprise, set back from the main street. The whole place was very calming in how it has been decorated & the room I was in was huge & equipped with everything I needed. The breakfast each morning was also lovely. The staff at the hotel were also super friendly & helpful & a huge shout-out to Noon & Gina for looking after me, when I came down with food poisoning. It was very much appreciated.

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Effort has been made to style it more modernly and the vibe is very relaxed. Staff were very friendly and gave us a parting gift. Rooftop breakfast was a nice area and lots of food provided. Flexible with late checkout (charged).

Wi-Fi was a little confusing, many different ones and would drop out depending on if you moved around. Curtains are hung wrong and meant that you couldn’t actually have complete privacy. Bed sheets are not white and were navy blue. This is a big no-no for me as then I can’t tell if things are clean. The duvet/blanket also didn’t have a cover; this means they either wash and dry the whole duvet after every guest which doesn’t give much turnaround… or they don’t. Maybe they do and I do apologise if that is the case, but it seems unlikely and made me feel a little uneasy. Now my biggest issue: they helped arrange airport transport for us. We believe it was a friend/family member of them. This was fine with us. However, once we got in the car, we were surprised by the drivers unfamiliarity with the car. He had clearly never driven it before and didn’t know where things were, we were patient. Then when he started driving we realised something wasn’t right when he couldn’t understand that he needed to put a seatbelt on for the seatbelt alarm to stop going. He proceeded to ignore it despite me trying to gesture that he just needs to put his seatbelt on. Eventually the alarm stopped so we dropped it. Then his driving was very slow and traffic was building up behind us. He also tried to turn the fan higher but instead turned to temperature to 30 degrees making the car sweltering hot.. from the back we could see it said 30 and before I could reach and fix it he decided to shut down the air con entirely. When we got to the busier roads towards the airport he was constantly driving across two lanes. He dropped us at the international terminal when we requested domestic, once we asked him to take us there he couldn’t work out the way and literally stopped in the road trying to look at signs. We decided it was better for us to work it out ourselves and get him to drop us back at international, he clearly had no idea how to do it.