I liked everything, the place, food, Luci the reception lady who was very helpful!

The shower didn’t have hot water even when they showed me they turned on the boiler.

It is the most difficult review I have written so far . The first few days staying there everything was great and I could give 10 out of 10. Clean , quiet, peaceful, good breakfast, good value for money and good location . They even gave me a free ride from the bus terminal which I highly appreciate . I went to a safari for a few days and once I got back, they actually forgot about my booking but still managed to give me a bed in a dorm, where the real disaster happened. At 1 o’clock at midnight while sleeping, a woman who herself was not even staying in the hostel came to the room , woke me up shouting at me that I have to leave. She shouted, insulted , harrased me and literally scared me to death. Apparently there was a misunderstanding but the problem was that the reaction of the owner to protect me as a guest was extremely slow and gentle (because that woman made a huge booking for a lot of students and was bringing good money to the hostel) the owner couldn’t provide any kind of security or safety or good feeling at that moment. That aggressive woman was shouting till three o’clock in the property and I could sleep just two hours because I was scared and felt horrible. The next morning I packed and left. The interesting part: the owner didn’t even think of charging me less for that horrible scary night as an apology and charged me completely for two hours of sleep ! I have never experienced this before and I have never felt this unsafe and scared at night in a hostel

mainly explained above… but shortly : they failed miserably in giving me security feeling as a guest sleeping in a room , when a stranger can get in and starts harassing me exactly next to the owner’s presence! and that in the middle of the night ! that person was not even allowed to get on the room, let alone harassing me and shouting at me . they should really work on their problem solving and crisis management and security. As this all happened because of them forgetting about a booking, I believe they should work on their management as well . If it was not because of the good days in the beginning they would have deserved 1 out of 10

Nice hostel, well located and great common area

The quite place, the garden which is very green, the confort of the lounge place with lot of sofas. The breakfast was very good. The hostel is well situated, close to clock tower center by foot. Thanks to the team.

Really charming design. Best we found on the extensive trip.

I love the common area and breakfast was great.

Atmosphere and open space

Security

My stay there was excellent , the staff was genuinely hospital especially the manager Mr Ibrahim .

The place has a good location, the staff amazing and the place is really quiet and nice!

It's a just perfect, awesome, comfortable and clean place. It's also cheap with delicious breakfast included. It's a must be and come just here.

None.

Free wifi, delicious breakfast, room service and a beautiful relaxing area.

Nice hostel in a good location - easy walking distance to the town center and bus stand. In a quiet, safe neighbourhood with some good restraunts and a bank with ATM (No charges on foreighn bank cards) at the end of the road. Friendly staff, decent breakfast and other meals available on request. The manager Mohamed is kind and an excellent chef. Good value for money.

Free breakfast, great Vibe, a lot of other travelers, free coffee and tea, HOT water in the SHOWER, great value for money!

The staff is really nice and helpful with everything The breakfast Evey morning was very good Very good price for a dormitory Wi fi is good enough when it's working (mostly) Hot shower was sometimes working

A few little things 1:the location on the map is wrong it's about 150 m down the street and there is absolutely no Singh of the hostel so it's hard to find 2. it's about 3 km from the center so quiet a distance 3. The door on the toilet is extremely hard to close and the second toilet doesn't even have a door

I was here when they were finishing things up there and it was still amazing. A really nice place for a really good price, the owner is really nice and helpful with anything you need, the rooms are really comfortable they have coffee and tea a whole day and breakfast in the morning included

The people working at this hostel were very nice, and tried to be helpful despite the little information they had.

The hostel is very far from town, I booked rooms thinking we would be downtown and we were in a very isolated area. No access to public transportation or shops nearby, and almost no transport by the hostel (despite their promises to do so). The information regarding the payment was not clear, which got us confused as to whether we were paying online or not, the people working there couldn't help us and the owner started chasing us, claiming he would call the police. Overall a bad and stressful experience, I would recommend booking a hostel in another part of the city (like south or east), cause there is nothing going on there and it's very difficult to access. Also, there is no view of the Meru from the hostel itself and the animals from the farm just next to it are crying the whole night.

Nothing

Suppose to be in the city, but is in the middle of nowhere...

Simple but nice breakfast, everyone was nice and open to give suggestions

Breakfast was easy but great