Pato Canales Hotel & Resort

Staff were friendly, the property was very well looked after, the grounds were well maintained and everything was working and looking nice

The monkeys in cages. I understand that people will keep animals it these poor monkeys had nothing to play with or keep them stimulated, they just did laps around the cages and the turtles had no water. They need things to play with

Nice property, clean rooms in separate houses. Nice pool area. Breakfast was okay.

Breakfast selection was limited, hammocks were removed in the late afternoon. There are cages with monkeys - this really should not happen anymore these days to put caged animals up for show. Not a negative point but a good-to-have that would improve the attractivity of the site: Since it was close to the airport, it would have been nice to have an earlier breakfast start, an airport shuttle option, or the possibility to get packed breakfast for early departures since breakfast is included in the room price.

Very nice hotel, clean and comfortable rooms. And the staff was very friendly and helpful.

The room was large and had 4 beds which was good for our family of 5. The hotel was conveniently located only a 4 min drive to the airport and rental car drop off. Staff was also very helpful.

The pools and water slides were not running. For the cost we expected a lot more