No issues, enjoyed our stay

No issues, enjoyed our stay

Excellent

A beautiful house with some really beautiful features, furniture and art in the perfect location to explore midtown. This could easily be a five star rental, but the cleanliness and attention to detail are lacking. Mixed in with lovely antiques, you find a lot of clutter, and lack of care. Beautiful cabinets you’d love to unpack into are full of dust, grit, crusty old used washcloths, screws, balled up spare sheets, a towel ring half in the box that was never installed, etc. The beautiful big master bedroom closet contains uninstalled artwork and an old mattress leaning against the wall. The mud room you see in the picture is unusable for your coats and boots due to old Christmas decorations, a large coffee table on its side, unknown children’s coats, random boxes of stuff. The door to the mud room is not closeable so you have to look at all this junk every time you come in and out the door. The porches have dingy cushions, ashtray full of butts, a metal table with no glass top so you can’t put anything on it. There’s a big sealed brown cardboard box at the bottom of the grand staircase. Why? Almost every light fixture has at least one bulb that is black and dead. There was not one clock in the house set to the correct time. There was a used sock under our beautiful fancy bed which we found because the slats underneath the bed kept randomly falling out. The lamps near our bed still had tags on them from the store. There is a dead flower arrangement and a plant in a dingy bowl on the kitchen counter. Some of the furniture is different than the pictures, but it is still nice and most is comfortable. Kitchennis we’ll supplied. I just wish someone would take the time to do a thorough cleaning and provide some tlc! This house could be amazing. It does have a lot of space. Communication was fine. We did have an issue with the heat not working in the carriage house one night. We were unable to use that space (which we payed extra for) because it was so cold in there. They did their best to remedy the situation, and though “sorry we were inconvenienced” a five star rental would have offered to refund the up charge for the night the space was unusable. There was little acknowledgement for my embarrassment at offering my guest a room with us that was 50 degrees. They drove home to Sandy Springs instead of sleeping there.Thankfully it warmed up for the next night. Otherwise the host’s solution was to put them in the old mattress in the master closet.

A beautiful house with some really beautiful features, furniture and art in the perfect location to explore midtown. This could easily be a five star rental, but the cleanliness and attention to detail are lacking. Mixed in with lovely antiques, you find a lot of clutter, and lack of care. Beautiful cabinets you’d love to unpack into are full of dust, grit, crusty old used washcloths, screws, balled up spare sheets, a towel ring half in the box that was never installed, etc. The beautiful big master bedroom closet contains uninstalled artwork and an old mattress leaning against the wall. The mud room you see in the picture is unusable for your coats and boots due to old Christmas decorations, a large coffee table on its side, unknown children’s coats, random boxes of stuff. The door to the mud room is not closeable so you have to look at all this junk every time you come in and out the door. The porches have dingy cushions, ashtray full of butts, a metal table with no glass top so you can’t put anything on it. There’s a big sealed brown cardboard box at the bottom of the grand staircase. Why? Almost every light fixture has at least one bulb that is black and dead. There was not one clock in the house set to the correct time. There was a used sock under our beautiful fancy bed which we found because the slats underneath the bed kept randomly falling out. The lamps near our bed still had tags on them from the store. There is a dead flower arrangement and a plant in a dingy bowl on the kitchen counter. Some of the furniture is different than the pictures, but it is still nice and most is comfortable. Kitchennis we’ll supplied. I just wish someone would take the time to do a thorough cleaning and provide some tlc! This house could be amazing. It does have a lot of space. Communication was fine. We did have an issue with the heat not working in the carriage house one night. We were unable to use that space (which we payed extra for) because it was so cold in there. They did their best to remedy the situation, and though “sorry we were inconvenienced” a five star rental would have offered to refund the up charge for the night the space was unusable. There was little acknowledgement for my embarrassment at offering my guest a room with us that was 50 degrees. They drove home to Sandy Springs instead of sleeping there.Thankfully it warmed up for the next night. Otherwise the host’s solution was to put them in the old mattress in the master closet.

Thank you so much again Karen for another wonderful Stay. Happy New Years!!

Our family gathered at the beautiful Royal home on Piedmont in Midtown Atlanta. What a lovely home, well appointed and great location. Karen is a pleasure to work with and responds quickly to any question. We couldn't have asked for a better home and location to host Thanksgiving! We will be back for sure!

Thank you so much again Karen for another wonderful Stay. Happy New Years!!