Desert Hills Lodge

The most beautiful setting, view, accommodation! Simply stunning, absolutely worth it! Close to everything you want to see and do! Hot air ballooning a must! Just a spectacular spot⛰️staff were lovely!

With the rates you charge GET a proper coffee machine!!!! Nespresso’s in the rooms and a bean to cup machine for the lodge…cappuccino! Wifi was shocking…my grandson was undergoing open heart surgery…

Unique and nothing around. Have never heard such a quietness

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The location and the setting of the lodge is stunning. The view from the very clean and beautiful rooms is exceptional and also the infinity pool offered a breathtaking view of the surrounding desert. We only stayed one night which we regretted. Dinner was served in a nicely decorated room and was delicious.

The accommodation is beautifully located, and both the breakfast and dinner are very good. Festus is the only person that is very service-oriented and friendly.

Unfortunately, the service is very poor, and the staff’s attitude is largely unmotivated, bordering on rude. The above-average price level is absolutely not reflected in the quality of service provided: the room was not clean, the bed sheets had tears and stains, and the towels were dirty. Despite asking three times for the room to be cleaned again and for these issues to be addressed, nothing was done. The staff even smiled dismissively at our final (resigned) complaint. Broken glass by the pool was also reported but remained there throughout the day without being removed. Instead, the employees appeared to spend their time relaxing together in the shade, which reflected their attitude toward their work. Poor treatment of guests, combined with this level of disrespect, is unacceptable—especially considering the prices being charged. Additional areas for improvement: There is no Wi-Fi in the rooms, the cushions on the outdoor seating furniture were dirty, and the pool was not clean.