Manzoni Elements

Very nice :)

Pulita, posizione ottima, personale gentilissimo.

Niente

Great location for our needs. Close to ferries to Aeolian islands. The owner was very helpful and communicative in the days before we arrived.

We only stayed 1 night. If we had the choice, a later check out time would have made it perfect.

Location was convenient in relation to the ferry fort, which was my main priority. It was clean, well air-conditioned and comfortable.

The check in process was really bad. The booking.com page gave me the wrong address (they have two properties, I think, and the booking.com listing had the main address, while my accommodations were two doors down). No one communicated this to me, so I was stuck outside trying to get into the wrong building. No one was there to help me in person (which they also did not communicate). Ultimately, I had to turn my phone on, use data from my cell phone provider, and make an international phone call in order to find someone to assist me, all to find out, I just needed to go two doors down. If they had communicated all this prior to my arrival, it would have been smooth and easy, and I'd have given a good review, but they need to be better about communicating the check-in process, especially if they don't have anyone onsite working there. For a place that deals with foreign travelers all the time, this was very disappointing.